Create a trace file
Tracing is an effective way of recording detailed information about application activity. Technical Support specialists use trace files to troubleshoot issues.
Important: It is recommended to enable tracing only if asked by a Kaspersky Lab Technical Support specialist.
Trace files may require a lot of disk space. When you no longer need trace files, disable tracing.
Kaspersky Endpoint Security saves the following information in a trace file:
- Information about the anti-virus protection status of the Computer, as well as all detected objects and actions (including the name of the detected object, date and time of detection, the web address from which it was downloaded, the names and sizes of infected files and paths to them, the IP address of the attacking computer and the number of the Computer port targeted by the network attack, list of malware activity, and unwanted web addresses) and the decisions taken by the Software and the user on them.
- Information about applications downloaded by the user (web address, attributes, file size, and information about the process that downloaded the file).
- Information about the applications launched and their modules (size, attributes, creation date, PE header details, region, name, location, and packers).
- Information about interface errors and usage of the interface of the installed Kaspersky Lab Software.
- Information about network connections, including the IP address of the remote computer and the user's Computer, the numbers of ports through which the connection was established, and the network protocol of the connection.
- Information about network packets received and sent by the Computer over IT and telecom networks.
- Information about email and instant messages sent and received.
- Information about web addresses visited, including when the connection was established using an open protocol, data on the website access login and password, and the content of cookies.
- Server public certificate.