The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Updating a previous version of the application

The application upgrade must meet the following requirements:

• The version of the Kaspersky Endpoint Security Administration Plug-in and the version of the Kaspersky Endpoint Security for Android mobile app must match.

  You can view the build numbers of the versions of the Administration Plug-in and mobile app in the Release Notes for Kaspersky Security for Mobile.

• Make sure that Kaspersky Security Center satisfies the software requirements of Kaspersky Security for Mobile.
• The administration plug-ins of Kaspersky Endpoint Security 10.0 Service Pack 2 (Build 10.6.0.1801) and Kaspersky Device Management for iOS 10.0 Service Pack 2 (Build 10.6.0.1767) and later versions can be automatically upgraded to the current version. Upgrades of earlier versions of administration plug-ins are not supported.

  To upgrade administration plug-ins of earlier versions, you must remove the installed administration plug-ins and group policies that were created with them. Then install the new versions of the administration plug-ins. For details on removing administration plug-ins, please visit the Kaspersky Technical Support website.

• Use the same version of Kaspersky Endpoint Security for Android on all mobile devices of the organization.

The terms and conditions of technical support for Kaspersky Security for Mobile versions are available on the Kaspersky Technical Support website.

To view the version and build number of administration plug-ins:

1. In the console tree in the context menu of the Administration Server, select Properties.
2. In the Administration Server properties window, select Advanced → Details of application management plug-ins installed.

The workspace displays information about installed administration plug-ins in the format <Plug-in name> <Version> <Build>.

You can view the version and build number of the Kaspersky Endpoint Security for Android app by using the following methods:

• If Kaspersky Endpoint Security for Android was installed with a standalone installation package, you can view the version and build number of the app in the package properties.
• If Kaspersky Endpoint Security for Android was installed through Google Play, you can view the build number in the app settings ( → About the app).

Updates functionality (including providing anti-virus signature updates and codebase updates), as well as KSN functionality will not be available in the software in the U.S. territory from 12:00 AM Eastern Daylight Time (EDT) on September 10, 2024 in accordance with the restrictive measures.

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Upgrading the previous version of Kaspersky Endpoint Security for Android

Kaspersky Endpoint Security for Android can be updated in the following ways:

• Using Google Play. The mobile device user downloads the new version of the app from Google Play and installs it on the device.
• Using Kaspersky Security Center. You can remotely update the version of the app on the device using the Kaspersky Security Center remote administration system.

You can select the app update method that is most suitable for your organization. You can use only one update method.

Updating the app from Google Play

The app can be updated from Google Play by following the standard update procedure of the Android platform. The following conditions must be met in order for the app to be updated:

• The device user must have a Google account.
• The device must be linked to your Google account.
• The device must be connected to the internet.

After downloading the app from Google Play, Kaspersky Endpoint Security for Android checks the Terms and Conditions of the End User License Agreement (EULA). If the terms of the EULA are updated, the app sends a request to the Kaspersky Security Center. If the administrator accepts the EULA in Administration Console, Kaspersky Endpoint Security for Android skips the acceptance step during installation of the app. If the administrator uses an outdated version of the administration plug-in, Kaspersky Security Center prompts you to update the administration plug-in. When updating the administration plug-in, an administrator can accept the terms of the EULA in Administration Console for the Kaspersky Endpoint Security for Android.

You can update the app through Google Play if Kaspersky Endpoint Security for Android was installed from Google Play. If the app was installed using another method, you cannot update the app through Google Play.

Updating the app through Kaspersky Security Center

Kaspersky Endpoint Security for Android can be upgraded using Kaspersky Security Center after application of a group policy. In the group policy settings, you can select the Kaspersky Endpoint Security for the Android standalone installation package of the version that meets the corporate security requirements.

You can update through Kaspersky Security Center if Kaspersky Endpoint Security for Android was installed through Kaspersky Security Center. If the app was installed from Google Play, you cannot update the app through Kaspersky Security Center.

To upgrade Kaspersky Endpoint Security for Android using a standalone installation package, installation of apps from unknown sources must be allowed on the user's mobile device. For details about installing apps without Google Play, please refer to the Android Help Guide.

To update the version of the app:

1. In the console tree, in the Managed devices folder, select the administration group to which the Android devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.
4. In the policy Properties window, select the Additional section.
5. In the Upgrading Kaspersky Endpoint Security for Android section, click the Select button.

   This opens the Upgrading Kaspersky Endpoint Security for Android window.

6. In the list of Kaspersky Endpoint Security standalone installation packages, select the package whose version meets the corporate security requirements.

   You can upgrade Kaspersky Endpoint Security only to a more recent application version. Kaspersky Endpoint Security cannot be upgraded to an older application version.

7. Click the Select button.

   A description of the selected standalone installation package is displayed in the Upgrading Kaspersky Endpoint Security for Android section.

8. Click the Apply button to save the changes you have made.

Mobile device settings are configured after the next device synchronization with the Kaspersky Security Center. The mobile device user is prompted to install the new version of the app. After the user gives consent, the new app version is installed on the mobile device.

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Installing an earlier version of Kaspersky Endpoint Security for Android

If you want to prevent automatic update of the app and use a specific version of Kaspersky Endpoint Security for Android, disable automatic update of the app in Google Play settings. For more detail, refer to the Google technical support website.

Automatic update of Kaspersky Endpoint Security for Android is available only if the app was installed from Google Play or through Kaspersky Security Center using the Google Play link. If the app was installed through Kaspersky Security Center using a link to your own web server (using the standalone installation package), automatic update is not available. In this case, you can use a group policy to manually update Kaspersky Endpoint Security for Android.

To install an earlier version of Kaspersky Endpoint Security for Android:

1. Remove Kaspersky Endpoint Security for Android from users' mobile devices.
2. Install Kaspersky Endpoint Security for Android through Kaspersky Security Center using a link to your own web server. To do so, you will need the installation package for the specific version. You can download the distribution package for earlier versions of Kaspersky Endpoint Security for Android on the Kaspersky Technical Support website.

For details on earlier versions of Kaspersky Endpoint Security for Android, please refer to the Help for the appropriate version of Kaspersky Security for Mobile.

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Upgrading previous versions of administration plug-ins

You can upgrade administration plug-ins by using the following methods:

• Install new version administration plug-in from the list of available distribution packages in Administration Console of Kaspersky Security Center.

  The list of available distribution packages is updated automatically after new versions of Kaspersky applications are released.

• Download the distribution package from an external source and install new version administration plug-in using the EXE file.

  To upgrade Kaspersky Endpoint Security for Android and Kaspersky Device Management for iOS Administration Plug-ins, you need to download the latest version of the application from the web page of Kaspersky Security for Mobile and run the Setup Wizard for each of the two plug-ins. Previous versions of plug-ins are removed automatically during operation of the Installation Wizard.

Kaspersky experts recommend using the same version of the app and administration plug-ins. If user upgrades the app from Google Play, the Kaspersky Security Center shows notification with a prompt to upgrade the administration plug-in.

When administration plug-ins are updated, the existing administration groups in the Managed devices folder and rules for the automatic allocation of devices from the Unassigned devices folder to these groups are saved. The existing group policies for mobile devices are also saved. New policy settings that implement the new functions of the Kaspersky Security for Mobile integrated solution will be added to the existing policies and will have the default values.

If new settings have been added or the default values have been changed in the new version of the administration plug-in, the changes will be applied only after a group policy is opened. Until the administrator opens a group policy, the settings of the previous version of the plug-in will be applied on mobile devices even if the plug-in version has been updated.

Upgrading from the list in Administration Console

To upgrade the administration plug-ins:

1. In the console tree, select Advanced → Remote installation → Installation packages.
2. In the workspace, select Additional actions → View current versions of Kaspersky applications.

   This opens the list of up-to-date versions of Kaspersky applications.

3. In the Mobile devices section, select the Kaspersky Endpoint Security for Android or Kaspersky Device Management for iOS plug-in.
4. Click Download distribution packages button.

   A plug-in distribution will be downloaded to computer memory (EXE file). Run the EXE file. Follow the instructions of the Installation Wizard.

Upgrading from the distribution package

To upgrade the Kaspersky Endpoint Security for Android Administration Plug-in,

Copy the plug-in installation file klcfinst.exe from the integrated solution distribution package and run it on the administrator's workstation.

The installation is performed by the Wizard, and you do not need to configure the settings.

To upgrade the Kaspersky Device Management for iOS Administration Plug-in,

Copy the plug-in installation file klmdminst.exe from the integrated solution distribution package and run it on the administrator's workstation.

Plug-in installation is performed by the Wizard, and you do not need to configure the settings.

You can make sure that the administration plug-ins are upgraded by viewing the list of installed app administration plug-ins in the properties window of the Administration Server, in the Advanced → Details of application management plug-ins installed section.