Kaspersky Secure Mobility Management

Configuring synchronization settings

To manage mobile devices and receive reports or statistics from mobile devices of users, you must configure the synchronization settings. Synchronization is performed using the HTTPS protocol. Mobile device synchronization with the Administration Server may be performed in the following ways:

• By schedule. You can configure the synchronization schedule in the policy settings. Modifications to policy settings, commands and tasks will be performed when the device synchronizes with Kaspersky Security Center according to the schedule, i.e. with a delay. By default, mobile devices are synchronized with Kaspersky Security Center automatically every 6 hours.

  Due to Doze limitations, when you select a short synchronization period, devices may synchronize with the Administration Server less frequently than expected.

  Using short synchronization periods decreases device battery life.

• Forced. Synchronization is performed using FCM (Firebase Cloud Messaging) push notifications. Forced synchronization is primarily intended for timely delivery of commands to a mobile device. This may be useful when a mobile device is in battery-saver mode, because in this case the app may perform tasks later than specified. If you want to use forced synchronization, make sure that the FCM settings are configured in Kaspersky Security Center.

To configure synchronization settings for Android devices:

1. In the main window of Kaspersky Security Center Web Console, select Assets (Devices) → Policies & profiles. In the list of group policies that opens, click the name of the policy that you want to configure.
2. In the policy properties window, select Application settings.
3. Select Android and go to the KES for Android settings section.
4. On the Scheduled synchronization card, click Settings.

   The Scheduled synchronization window opens.

5. Enable synchronization using the Scheduled synchronization toggle switch.
6. In the Synchronization period drop-down list, select the period of time between synchronizations of devices with Kaspersky Security Center.
7. To disable synchronization of devices with Kaspersky Security Center while roaming, select the Do not synchronize while roaming check box.

   The device user can manually perform synchronization in the app settings (Settings → App settings → Synchronization → Synchronize).

8. Click OK.
9. Click Save to save the changes you have made.

Mobile device settings are changed after the next device synchronization with Kaspersky Security Center. You can manually synchronize the mobile device using a special command.

To configure synchronization settings for iOS devices operating in basic protection mode:

1. In the main window of Kaspersky Security Center Web Console, select Assets (Devices) → Policies & profiles. In the list of group policies that opens, click the name of the policy that you want to configure.
2. In the policy properties window, select Application settings.
3. Select iOS and go to the KS for iOS settings section.
4. On the Scheduled synchronization card, click Settings.

   The Scheduled synchronization window opens.

5. Enable synchronization using the Scheduled synchronization toggle switch.
6. In the Synchronization period drop-down list, select the period of time between synchronizations of devices with Kaspersky Security Center. The default value is 6 hours.
7. Click OK.
8. Click Save to save the changes you have made.

Mobile device settings are changed after the next device synchronization with Kaspersky Security Center. You can manually synchronize the mobile device using a special command.