Kaspersky Secure Mobility Management

Unlocking the corporate container

The corporate container can be locked if the device does not meet the Compliance Control security requirements.

To unlock the corporate container, the user of the mobile device must enter a one-time corporate container passcode on the locked screen. The passcode is generated by Kaspersky Security Center and is unique for each mobile device. When the corporate container is unlocked, the corporate container password is set to the default value (1234).

As an administrator, you can view the passcode in the policy settings that are applied to the mobile device. The length of the passcode can be changed (4, 8, 12, or 16 digits) in the Corporate container on devices settings of the policy.

To unlock a corporate container using a one-time passcode:

1. In the main window of Kaspersky Security Center Web Console, select Assets (Devices) → Mobile → Devices.
2. Click the mobile device for which you want to get a one-time passcode.
3. Select Applications → Kaspersky Mobile Devices Protection and Management.

   The Kaspersky Mobile Devices Protection and Management properties window opens.

4. Select the Application settings tab.

   The unique passcode for the selected device is shown in the One-time code field of the One-time corporate container passcode section.

5. Use any available method (such as email) to communicate the one-time passcode to the user.

   The user then must enter the received one-time passcode on their device.

The corporate container of the user's mobile device is unlocked.

After the corporate container on a device is locked, the history of corporate container passwords is cleared. This means that the user can specify a recent password, regardless of the corporate container password settings.