About tenants

KUMA supports the multitenancy mode in which one instance of KUMA installed in the infrastructure of the main organization (main tenant) allows its branches (tenants) to receive and process their own events in isolation.

The system is managed centrally through the shared web interface, however, the tenants operate independently of each other and have access only to their own resources, services, and settings. Events of tenants are stored separately.

A user can have access to multiple tenants at the same time. You can also select which tenants' data you want to be displayed in sections of the KUMA web interface.

Two tenants are created by default in KUMA:

• The Main tenant contains resources and services that belong to the main tenant. Only the general administrator has access to these resources.
• The shared tenant is where the general administrator can place resources, asset categories, and monitoring policies that are available to users of all tenants. You can restrict the access of individual users to the shared tenant.

  If in user settings, the Hide shared resources check box is selected, that user cannot gain access to the Shared folder belonging to the shared tenant in the KUMA web interface in the Resources → <resource type> section. This means that the user cannot view, edit, or otherwise use shared resources. The user is also unable to export shared resources and resource sets that incorporate resources from the shared tenant, either through the web interface or through the REST API.

  If any of the services available to the user use shared resources, the names of these resources are displayed in the service settings, but user cannot view or modify the resources. The content of an active list is available to the user even if the resource of that active list is shared.

  The limitation does not apply to shared asset categories. Shared resources are also always available to users with the general administrator role.