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English
- العربية (الإمارات العربية المتحدة)
- Български
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Español (España)
- Español (México)
- Français
- Italiano
- 한국어 (대한민국)
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Suomi (Suomi)
- Svenska (Sverige)
- ไทย (ไทย)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Русский
- 日本語(日本)
- Kaspersky app overview
- FAQ
- Subscription & Account
- Data provision
- Installing and uninstalling the app
- Scan
- Updating anti-virus databases
- Automatic Anti-Virus
- Where Is My Device
- Using a screen lock
- App Lock
- Safe Browsing
- Safe Messaging
- Text Anti-Phishing (for Huawei devices without Google Play services)
- Call Filter
- My apps and permissions
- Data Leak Checker
- Kaspersky VPN
- About Kaspersky VPN
- Transferring VPN settings to Kaspersky app
- Free version of Kaspersky VPN
- Unlimited version of Kaspersky VPN
- Viewing the secure connection state and available traffic
- Activating the unlimited version of Kaspersky VPN
- Restoring the unlimited version of Kaspersky VPN
- Configuring Smart Protection
- Choosing the virtual server
- Protecting data if a secure connection is lost
- Viewing the statistics of secure traffic use on My Kaspersky
- Restrictions for the use of Kaspersky VPN
- Devices on my network
- Password manager
- Weak Settings Scan
- Battery Life
- Social Privacy
- Secure QR Scanner
- Identity Protection Wallet
- Premium Support Services
- Viewing app reports
- Using My Kaspersky
- Configuring app's notifications
- Selection of relevant security news
- Early access to features
- How to get technical support
- Sources of information about the app
- Known issues
- Legal
- For beta testers
How to get technical support
How to get technical support
If you cannot find a solution to your issue in the documentation or in any of the sources of information about the app, we recommend that you contact Technical Support. Visit the Technical Support website to contact our Technical Support experts, who can answer all your questions about installing and using the app.
Before contacting Technical Support, please read the support rules.
Article ID: 188849, Last review: Aug 19, 2022