Using My Kaspersky

About My Kaspersky

My Kaspersky is an online hub for the following tasks:

• Remotely managing supported Kaspersky applications on your devices.
• Downloading installation packages for Kaspersky applications.

You can sign in to My Kaspersky by any of the following methods:

• Using credentials associated with other Kaspersky resources.
• Creating a new account (on My Kaspersky or directly from compatible applications).
• Using your Facebook credentials.

You have to connect your devices to My Kaspersky in order to start using My Kaspersky.

Detailed information on using My Kaspersky is available in the My Kaspersky help.

About My Kaspersky account

A My Kaspersky account is required to sign in to and use My Kaspersky as well as to use certain Kaspersky applications.

If you do not have a My Kaspersky account yet, you can create one on My Kaspersky or directly from compatible applications. You can also use your other Kaspersky accounts to sign in.

When creating a My Kaspersky account, you have to specify a valid email address and set a password. The password must contain at least 8 characters, including at least one number, one uppercase Latin letter, and one lowercase Latin letter. Blank spaces are not allowed.

If the password is too weak or common, you must make it stronger in order to continue the sign-up process.

After your account is created, you will receive an email message containing a link to activate your account.

Activate your account by clicking the link in the email message.

About two-step verification

Two-step verification may be unavailable in your region. For more details, see the My Kaspersky help.

Two-step verification prevents bad guys from signing in to your My Kaspersky account even if they know your password. To verify your identity, you will receive a unique security code in one of the following ways:

• Via an SMS. We use the phone number you save on My Kaspersky. This means that both your password and your phone are needed to sign in to your account.
• Via an authenticator app. You first need to set up two-step verification via your mobile phone number for the authenticator app feature to be available.

You can turn on two-step verification on My Kaspersky. If you change your phone number, you can update it on My Kaspersky. If you are already signed in to your account on a device, nothing will change for you. For detailed instructions, see the My Kaspersky help.

The security code is valid for a short period. If it expires, request another security code.

If you haven't received an SMS message with a security code

Sharing My Kaspersky credentials via a link

You can generate a personal link to install Kaspersky app on your computer or other devices. Your account data will be automatically transferred to the new device.

The link is created by My Kaspersky services and includes important parameters for your authentication. Do not send your personal link to anyone, because it may result in data leakage.

To install Kaspersky app on the other device:

1. Open the main window of Kaspersky app.
2. In the Protect all your devices section tap Learn More.
3. On the screen that appears tap Send Link.

   A system window with link sharing options appears.

4. Open the link on the device, where you want to install Kaspersky app.

   Now you can download the app and right after that you will be automatically signed in to your My Kaspersky account.

Page top

Signing in to My Kaspersky using the QR code

If you already have a My Kaspersky account and use Kaspersky app for Windows on your computer, you can sign in to Kaspersky app by scanning your personal QR code. In this case, your account data will be automatically transferred to the new device.

The QR code is created by My Kaspersky services and includes important parameters for your authentication. Do not send your QR code to anyone, because it may result in data leakage.

How to get the QR code

Signing in to My Kaspersky using social media account

You can enjoy the benefits of My Kaspersky by signing in quickly using one of the services below. In this case, the email address you use for the service will also be used for your My Kaspersky account.

At the moment, we support quick sign-in through the following services:

• Apple
• Facebook
• Google

To sign in to My Kaspersky with another service:

1. Choose the service you prefer and sign in to it. Make sure that you use an email address as your login in the selected service.
2. If necessary, select the region and tap Continue.

If you want to sign in with your email address, tap Sign in with Email.

Signing out of your My Kaspersky account

You can sign out of your My Kaspersky account in Kaspersky app.

You can use the app features only if you are signed in to your My Kaspersky account. When you sign out, the app protection features are turned off and the device is disconnected from your My Kaspersky account. When you sign in, the app restores the default statistics settings.

To sign out of your My Kaspersky account:

1. Open Kaspersky app.
2. Tap Profile.
3. Tap near your My Kaspersky account email address in My Kaspersky Account section.
4. Tap Log out.

   You are now signed out of your My Kaspersky account.