Cannot connect to the Kaspersky MLAD web interface

Problem

Error! is displayed after entering a valid password to sign in to the Kaspersky MLAD web interface. Invalid server error.

Solution

Often, the error Error! Invalid server error occurs when the Kaspersky MLAD server cannot process a request. For example, this could happen if the hard drive of the server where the application is installed has run out of free space.

To restore proper operation:

On the hard drive of the server, free up sufficient space to satisfy the minimum free disk space requirements. You can free up space on the hard drive in the following ways:

• Move backup copies of Kaspersky MLAD, the Kaspersky MLAD distribution package and extraneous files to another drive or server.
• If Kaspersky MLAD is installed on a virtual machine, increase the size of the virtual hard drive of the virtual machine.
• Create an image of the drive on which Kaspersky MLAD is installed, replace the hard drive with a larger one, and deploy the image on the new drive.

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