Playbooks

Open Single Management Platform uses playbooks that allow you to automate workflows and reduce the time it takes to process alerts and incidents.

Playbooks respond to alerts or incidents according to the specified algorithm. Playbook launches an algorithm that includes a sequence of response actions that help analyze and handle alerts or incidents. You can launch the playbook manually or configure the automatic launch of the playbook you need.

The automatic launch of playbooks is performed according to the trigger that you configure when creating a playbook. A trigger defines the conditions that an alert or incident must meet to launch this playbook automatically.

One playbook scope is limited to only alerts or only incidents.

Note that the playbook can only belong to one tenant and it is automatically inherited by all child tenants of the parent tenant, including child tenants that will be added after the playbook is created. You can disable playbook inheritance by child tenants when creating or editing a playbook.

In Open Single Management Platform, there are two types of playbooks:

Operation modes

You can configure both automatic and manual launch of playbooks. The way to launch the playbook depends on the selected operation mode.

These are the following types of operation modes:

User roles

You grant user rights to manage playbooks by assigning user roles to the users.

The table below shows access rights for managing playbooks and performing the user actions.

User role

User right

Read

Write

Delete

Execute

Response confirmation

Main administrator

Included.

Included.

Included.

Included.

Included.

SOC administrator

Included.

Included.

Included.

Excluded.

Excluded.

Junior analyst

Included.

Excluded.

Excluded.

Included.

Excluded.

Tier 1 analyst

Included.

Excluded.

Excluded.

Included.

Excluded.

Tier 2 analyst

Included.

Included.

Included.

Included.

Excluded.

SOC manager

Included.

Excluded.

Excluded.

Excluded.

Excluded.

Approver

Included.

Excluded.

Excluded.

Excluded.

Included.

Observer

Included.

Excluded.

Excluded.

Excluded.

Excluded.

Tenant administrator

Included.

Included.

Included.

Included.

Included.

In this section

Viewing the playbooks table

Creating playbooks

Editing playbooks

Customizing playbooks

Viewing playbook properties

Terminating playbooks

Deleting playbooks

Launching playbooks and response actions

Configuring manual approval of response actions

Approving playbooks or response actions

Enrichment from playbook

Viewing response history

Predefined playbooks

Playbook trigger

Playbook algorithm

Editing incidents by using playbooks

Editing alerts by using playbooks

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