Kaspersky Next XDR Expert
Contents
Contents
Creating incident types
To create an incident type:
- In the main menu, go to Settings → Tenants.
- Click the name of the required tenant.
The tenant's properties window opens.
- On the Settings tab, click Incident management, and then select the Types tab.
- Click the Create button.
The Create incident type window opens.
- If you want the new incident type to be active, switch on the Active type toggle button.
- In the Name field, enter the name of the new incident type.
- If you want all new incidents to be assigned this type by default, select the Set as default check box.
There can be only one default incident in a tenant. It means that if the tenant already has a default incident type, this type will no longer be default after you select this check box.
- In the Workflow field, select the incident workflow.
- If necessary, in the Description field, enter an incident type description or a comment.
- Click the Create button.
The new incident type is displayed in the incident types table.
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