Configuring settings of the incident status report

To configure the settings of the incident status report:

Open Management Console.
In the Administration Console nodes tree, select the Reports node.
Configure a task to generate a report on policies and incidents or a quick report on policies and incidents:
- To configure an existing task for creating a report on policies and incidents, select a task in the Report generation tasks section and click the Change button.
- To configure the quick report on policies and incidents, in the View and generate reports section, click the New report button and select Statistics on statuses of incidents.
  The report settings window opens.
Make changes to the report settings.
Click the OK button.

You can configure the settings of a report on policies and incidents as follows:

Select incidents for the report on categories.
The application selects incidents with Closed status for the report. Incidents with other statuses will not be included in the report. For each incident related to the selected category, the policy and the reason of incident closing will be specified in the report.
Specify the reporting period.
If you create a quick report, you can specify any reporting period. If you configure a report task, the reporting period depends on the task schedule. For example, if you configured the task to run weekly, the report is generated for the past week.
Configure the task launch schedule.
The application generates reports automatically according to this schedule. If necessary, you can disable automatic launch of tasks.
Configure automatic delivery of the report via email.
If necessary, you can specify additional email addresses in the entry field, separating them with a semicolon. The application sends the generated report to these addresses.