Kaspersky Safe Kids

[Topic 203116]

Kaspersky Safe Kids overview

Kaspersky Safe Kids monitors your children's safety on the internet and in daily life. You decide what is safe for your children: what websites they can visit, how far away from home they can walk, and how many hours they can spend using the computer or smartphone. The application ensures that your children follow the rules you have set.

Kaspersky Safe Kids is suitable for children of any age. When you specify the child's birth year in Kaspersky Safe Kids, the application automatically chooses settings appropriate for that age.

When your children surf the internet, Kaspersky Safe Kids helps you:

  • Show your children only safe internet search results. For example, Kaspersky Safe Kids hides pages with adult content.
  • Stop your children from visiting unsafe websites by restricting a specific category (such as gambling websites).
  • Find out what websites your children have visited.
  • Learn about your children's social networks posts and the friends your children communicate with.
  • Help your children spend less time on the internet by setting time limits on internet use.
  • Block access to all websites, if needed.

When your children spend time on the computer, tablet or smartphone, Kaspersky Safe Kids helps you:

  • Learn how much time your children have spent on the devices.
  • Help your children spend less time on devices by setting time limits on device use.
  • Limit use of specific applications or all applications in a specific category (such as computer games) to help your children make time for homework and other activities.
  • Block use of applications that are not age-appropriate for your children.

When you are not with your children, Kaspersky Safe Kids helps you:

  • Check your children's location on a map.
  • Set up a safe area on a map and receive notifications if your children go outside the safe area.
  • Receive alerts about the children's activity by email or notifications on your smartphone.
  • Receive and answer requests made by your children via Kaspersky Safe Kids.

Kaspersky Safe Kids can be installed on Windows, macOS, Android, and iOS devices.

To monitor your children's safety, install Kaspersky Safe Kids on each device they use.

Kaspersky Safe Kids settings

You change Kaspersky Safe Kids default settings and view reports about your children's activity in the Kids section on

. To sign in to My Kaspersky, you need a .

You can also install Kaspersky Safe Kids on your smartphone, set the app for parent's use and check settings, notifications, and reports in the app.

Kaspersky Safe Kids on different operating system

Kaspersky Safe Kids is a cross-platform application available on Windows, iOS, Android and MacOS devices. For more information about the application settings and use, please visit a corresponding online help:

Kaspersky Safe Kids online help for Windows

Kaspersky Safe Kids online help for MacOS

Kaspersky Safe Kids online help for Android / iOS

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[Topic 209722]

Kaspersky Safe Kids online help for Windows

Kaspersky Safe Kids online help for Windows

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[Topic 209723]

Kaspersky Safe Kids online help for Android / iOS

Kaspersky Safe Kids online help for Android / iOS

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[Topic 209724]

Kaspersky Safe Kids online help for MacOS

Kaspersky Safe Kids online help for MacOS

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[Topic 204174]

How to install and set up Kaspersky Safe Kids

To start working with the application, you need to install Kaspersky Safe Kids on parent device in parent mode first. This is how you will manage settings for your kids' devices. And then install it to child's devices to apply settings.

  1. Install the application on the parent's device. iOS and Android allows you to set up rules for your children and track your child's activity. Windows and MacOS devices offer a limited functionality for parents and will redirect you to My Kaspersky for extended settings and management. Also you can manage children's settings through My Kaspersky, section Kids.
  2. Install the application on child's devices and choose a kid mode. It is important to use the same My Kaspersky account to login to the system, since during the setup you will link the app on your devices and on your kids' devices via a single My Kaspersky account.

For more information about My Kaspersky account, please visit My Kaspersky online help, section Getting started.

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[Topic 204175]

How to manage settings for your children?

You can manage the settings for your children through My Kaspersky or your mobile devices.

Differences between settings on My Kaspersky and mobile devices

We are working on adding these features to mobile devices but currently they are available through My Kaspersky only:

  • Through My Kaspersky you can edit child's profile.
  • Here, you can remove a child device.
  • My Kaspersky provides application and internet usage reports.
  • If a child sends a request for additional screen time from Windows computer, you are able to respond only through My Kaspersky portal.
  • My Kaspersky allows to connect social network to your child's profile and provides its monitoring.

My Kaspersky functionality

All Kaspersky Safe Kids settings are managed in the Kids section on the My Kaspersky website. After you change Kaspersky Safe Kids settings, they are synced between the My Kaspersky website and the installations of Kaspersky Safe Kids on your children's devices.

You can review and adjust the following settings on My Kaspersky:

  • Add, edit, or delete children's details.
  • Restrict access to specific websites and applications.
  • Block access to all websites or set up an allowlist of websites.
  • Limit device use time.
  • Limit application use time.
  • Select a safe area for your child on a map.
  • Respond to your child's requests.

You can also monitor your child's activity:

  • Locate your child's mobile devices.
  • Check your child's social networks posts.
  • View daily reports about your child's activity.

For more information, see My Kaspersky online help, section Protecting children.

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[Topic 204273]

Types of subscriptions and their differences in functionality

There are 3 types of Kaspersky Safe Kids subscription modes: Free, Trial and Premium.

  • Free version. The free version of Kaspersky Safe Kids offers the basic functionality. You can switch from the free version to the premium version by purchasing the premium version in the online store or on the My Kaspersky website.
  • Premium version. The premium version of Kaspersky Safe Kids offers the application's full functionality. The premium version has a limited subscription period. When the subscription expires, the application's premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids or renew the premium version.
  • Trial version. The trial version of Kaspersky Safe Kids offers the same features as in Premium version but it is valid only for 7 days. When the trial period expires, the application's premium features are disabled and the application switches to the free version. If you have a valid the 30-days trial version of Kaspersky Total Security or Kaspersky Security Cloud for the same My Kaspersky account, the trial version of Kaspersky Safe Kids will be valid during the same period.

An activation of the trial version is unavailable if:

  • You have already activated the trial version for your My Kaspersky account.
  • You have already bought the Premium version.

Switching between Free and Premium / Trial version doesn't require reinstalling the application.

Compare Free and Premium / Trial versions of Kaspersky Safe Kids

Feature

Free version

Premium / Trial version

Online content monitoring

Protect your kids from inappropriate websites, content, search results

+

+

Safe search in YouTube

Block your kids' YouTube search requests deemed harmful

+

+

Applications usage control

Manage app use by time used, age restrictions or category

+

+

Screen time management

Manage the number of hours per day your kids spend on their devices (PC and mobile)

+

+

Screen time scheduling

Set up exact time periods when screen time should be limited by device

-

+

Child location control

See where your kids go on a map, set a safe area for them to stay in, get notified when your child is going to leave a safe area

-

+

Battery tracker

Get notified when your kids are low on battery so you don’t lose touch

-

+

YouTube search history monitoring

Discover your kids' interests by viewing their YouTube searches

-

+

Real-time alerts

Get alert if kids try to access bad sites, apps, search for some suspicious content, leave safe area & more

-

+

The Premium version allows using the application full functionality for one My Kaspersky account only.

One My Kaspersky account can be connected to 100 children profiles and 500 devices.

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[Topic 204276]

How to activate the Premium version

An activation code is a unique sequence of 20 letters and numbers. To activate the Premium version of Kaspersky Safe Kids, you need to enter an activation code on the My Kaspersky website, section Summary (you are redirected here right after a login procedure) or Licenses (besides the activation opportunity, the section offers detailed information about your subscriptions). The premium version's subscription period starts when you enter the activation code on the My Kaspersky website.

Also you can input the activation code from your parent's Android mobile device (the Additional button in the lower-right corner → Activation code).

If your My Kaspersky account already has a valid activation code for Kaspersky Safe Kids, the application recognizes the activation code and switches to the premium version when you connect to My Kaspersky with your account.

You can obtain an activation code in one of the following ways:

  • If you have purchased Kaspersky Total Security integrated solution, an activation code for Kaspersky Safe Kids is provided according the licensing terms of these applications.
  • If you have purchased or subscribed to Kaspersky Security Cloud – Family package, an activation code for Kaspersky Safe Kids is provided according the licensing terms of Kaspersky Security Cloud.
  • If you have purchased Kaspersky Safe Kids in the online store or on My Kaspersky, an activation code is sent to the email address that you specified when ordering the product.

Contact Customer Service to recover your activation code if you lose it.

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[Topic 203253]

Internet monitoring

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With Internet use monitoring, you can find out what websites your child has visited and restrict their access to websites with unwanted content. You can use the default settings (based on your child's age), or you can adjust the settings according to the needs of your child.

Internet use monitoring offers the following features:

  • Safe Search

    When your child searches for information on the Internet, content from the following categories will be blocked:

    • Adult content
    • Alcohol, tobacco, narcotics
    • Profanity, obscenity
    • Extremism, racism

    Google (including "Ok Google"), Bing, Mail.ru, Yandex, and Yahoo! search engines are supported. Supported search engines also block search results that do not fit your child’s age. On Windows devices, safe search on YouTube is also provided.

    The Safe Search feature also blocks restricted content if your child's browser is in the private mode (the specific name of this mode depends on the browser).

  • Safe Search on YouTube

    You can restrict your child’s access to content hosted on YouTube. We will block the search results that are classified in the following categories:

    • Adult content
    • Alcohol, tobacco, narcotics
    • Profanity, obscenity
    • Extremism, racism

    When your child tries to open a video that is classified as unsafe, they will see a message that states that access is forbidden for these search results. At the same time, you can receive notifications about their search attempts.

    Reports and alerts are available only in the premium version of Kaspersky Safe Kids.

  • YouTube monitoring

    You can find out what videos your child watches on the YouTube website. You can view the full list of videos and associated details, such as when each video was watched, in the Reports section in the Kaspersky Safe Kids app for Android and on My Kaspersky. Try to use this knowledge to learn more about your child and share their interests.

    On your child's device, use of the YouTube website can be monitored only in the Google Chrome browser. Statistics from use of the YouTube app are not included in the reports.

    Due to iOS technical limitations, this feature is unavailable on your child's iOS devices.

  • Notifications about searches on restricted themes

    If your child searches for restricted content, Kaspersky Safe Kids notifies you and highlights such search queries in reports. The categories of your child's search queries are defined by Kaspersky Safe Kids.

    This feature is available only in the Premium version.

  • Website category restrictions

    You can restrict your child's access to websites that belong to specific categories. For each category, you can set one of the following options:

    • Allowed. Your child can visit websites in the category.
    • Warn. When your child tries to open a website, Kaspersky Safe Kids notifies your child that visiting the website is not recommended. Your child can heed the warning and leave the website or ignore the warning and go to the website.
    • Forbidden. When your child tries to open a website, Kaspersky Safe Kids blocks it and displays a warning window. Your child can select Ask for permission to request access to the forbidden website.

    Some website categories are already forbidden according to your child's age.

    In Samsung Internet Browser, Kaspersky Safe Kids does not block forbidden websites if these websites are opened in a background tab.

  • Specific website restrictions

    You can restrict your child's access to specific websites or allow access to a website that belongs to a forbidden category. You can set one of the following options for a website:

    • Allowed. Your child can visit the website. Select this option if you need to allow access to a website that belongs to a forbidden category.
    • Forbidden. When your child tries to open the website, Kaspersky Safe Kids blocks it and displays a warning window. Your child can select Ask for permission to request access to the forbidden website.
  • Block access to all websites or customize access by website category

    You can restrict your child's access to all websites. However, you can also customize the settings and choose the kinds of websites your child can access, by category:

    • Allowed. Your child can visit websites in the category.
    • Forbidden. When your child tries to open a website, Kaspersky Safe Kids blocks it and displays a warning window.

    This feature is unavailable on macOS devices.

  • Reports on your child's activity on the Internet

    You can find these reports on My Kaspersky in Kids > Internet > Reports. You can view a list of your child's search queries and visited websites. Websites in forbidden categories are highlighted.

    Kaspersky Safe Kids records your child's web browsing history if the Web activity monitoring switch is turned on.

    Reports are available only in the premium version of Kaspersky Safe Kids.

You can configure delivery of notifications when your child attempts to visit forbidden or unrecommended websites on My Kaspersky or in the parent's mobile app.

On iOS 13 devices, the Internet use monitoring feature has some limitations. Learn more

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[Topic 204197]

How to configure internet monitoring settings

You can manage the internet monitoring settings through your parent's account on mobile device or through My Kaspersky. If you use a Windows / Mac application, it will redirect you to My Kaspersky automatically.

To open internet monitoring settings on My Kaspersky, do the following:

  1. Go to the Kids section.
  2. In the upper part of the window, select the profile of the child whose web activity you want to monitor.
  3. Go to the Internet subsection.
  4. Click the Settings button.

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[Topic 206665]

Actions taken by Kaspersky Safe Kids when monitoring your child's activity

You can give your child freedom in his or her activities on the computer or internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.

  • If you set the Warning option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
  • If you set the Warning option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.

If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.

See sections Allow a website or an application on a child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.

Safe Search

Also, you can control the internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a warning.

Kaspersky Safe Kids supports Safe Search in the following search engines: Google (including "Ok Google"), Bing, Mail.ru, Yandex, Yahoo! and YouTube.

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[Topic 204223]

Device use

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With device use monitoring, you can track and limit the time your children spend on their devices.

Device use monitoring offers the following features:

  • Select device control options

    You can select one of the following device control options:

    • Statistics only. The device is never blocked, regardless of how much time the child uses it. No warnings are displayed to the child. You can view the device usage report, which has details on how much time and what applications the child has used.
    • Show warnings to child. A few minutes before your child reaches the limit on device usage time, Kaspersky Safe Kids displays a notification to your child about the approaching break. Your child can heed the warning and leave the device or ignore the warning and continue using it.
    • Block device. A few minutes before your child reaches the limit on device usage time, Kaspersky Safe Kids displays a notification to your child about the approaching break. When the time is up, Kaspersky Safe Kids does the following:
      • On your child's Android devices, Kaspersky Safe Kids blocks all apps except the Phone and Contacts apps. The child can make and receive phone calls on the device. The child can also use the apps which you have already added to the list of exclusions.
      • On your child's iOS devices, Kaspersky Safe Kids displays a notification that it's time to take a break.

        iOS devices cannot be blocked due to operating system limitations.

      • On your child's Windows computers and Macs, Kaspersky Safe Kids forwards your child to the login window and prevents them from logging in again.

  • Limit device use by hours per day or by schedule

    There are two ways that you can limit device usage for your child:

    • By hours per day. You can specify how much time your child can use a device. For example, no more than four hours on Monday or six hours on Sunday.
    • By schedule. You can create a weekly schedule for your child's device and specify time intervals during which device use is forbidden. For example, you might forbid use of the device from 9 AM to 1 PM on weekdays.

      You can set up a schedule for device use only in the Premium version of Kaspersky Safe Kids. After you create the schedule, you can combine it with hours allowed per day.

  • Allow app use on blocked device

    You can configure Kaspersky Safe Kids so that the child can use a limited set of applications even when the device is blocked. For example, you can allow your child to send SMS, e-mails, messages via a messaging service, take photos, or use the calculator or other system applications even when the device is blocked.

    The applications that can be used while the device is blocked are added to the list of exclusions. The time limitations that you specify for these applications are still effective. The child cannot use the applications longer than, or during blocked hours, from those that you specify.

    This functionality is applicable for Android child devices only. Child iOS devices cannot be fine-tuned this way.

    Applications that are included in the list of exclusions are not shown in the general device usage statistics.

    In previous versions of Kaspersky Safe Kids, the settings of the list of exclusions are ignored for both parent and child devices.

    If you have more than one parent device with different versions of Kaspersky Safe Kids and in the new version of Kaspersky Safe Kids you configure the list of exclusions, your modifications will be lost when you edit the device use monitoring settings on the device with the previous version of Kaspersky Safe Kids. Parent devices with different versions of Kaspersky Safe Kids do not share information.

  • View device use reports

    You can find these reports on My Kaspersky in Kids > Device use > Reports or in the parent's mobile app in Summary > Device use.

    Kaspersky Safe Kids records the device use history if monitoring of the specified device is turned on.

    Reports are available only in the premium version of Kaspersky Safe Kids.

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[Topic 204266]

How to configure device use settings

You can manage the device use settings through your parent's account on mobile device or through My Kaspersky. If you use a Windows / Mac application, it will redirect you to My Kaspersky automatically.

To create a device use schedule:

  1. Go to the Kids section.
  2. Select the profile of the child.
  3. Go to the Device use subsection.
  4. Open the Settings tab.
  5. Click Settings on the panel of the device of interest. You may need first to flip on the feature toggle switch.
  6. Perform one of the following actions:
    • If you want the app to show a warning when the child is not allowed to use the device, in the Type of monitoring section, select Show warning.
    • If you want the app to block device use when the child is not allowed to use the device, select Block device.
    • If you just want to get reports on device use, select Statistics only.

      iOS devices cannot be blocked due to operating system limitations.

  7. In the Schedule section, click Edit on the day of interest.
  8. Specify allowed use and forbidden hours for that day:
    • Use the Daily limit toggle switch and the drop-down menu to specify how many hours your child can use the device.
    • Use the Downtime toggle switch and the Add link to specify time intervals when the child is not allowed to use the device.

      The Downtime feature is available in the premium version. You may need to update your child's app to the latest version.

  9. Edit other days of the week.
  10. Click Save.

Additional time requests

When the daily limit is exceeded or downtime is scheduled, your child can request additional time using the app. You will get an email or push notification with the request.

When you allow additional time, your child can use the added hours anytime on the day of the request until midnight. The scheduled downtime will be ignored by the app. The hours past midnight will also be ignored. The request is one-time and does not change the pre-defined schedule.

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[Topic 206674]

Combined schedule

The combined schedule feature allows a child to use a device at permitted intervals but without exceeding the set daily limit. For example, you can set the downtime from 19:00 to 7:00 and the daily limit to 2 hours.

Special considerations for using additional time

Case

Consideration

A child has asked for additional time to use the device for which the combined schedule is set.

In response, you can allow additional time in hours and minutes. Additional time:

  • Is added to the set daily limit.
  • Can be used at any time of the current day, even during the downtime.
  • Can be used entirely in a single session or divided into several separate intervals during the day.

In response to the request for additional time, you allowed more time than was left until the end of the day.

The allowed time will be limited to the current day.

For example, the request for additional time from the child comes at 20:00, and you allow additional 5 hours. In this case, the child can only use the device until 00:00.

Combined schedule settings in Kaspersky Safe Kids for Android and in My Kaspersky

Case

Special considerations

You need to set up access so that a child cannot use the device at night between 23:00 and 7:00 on weekdays.

To do this, you need to set the downtime for weekdays from 23:00 to 7:00. After setting the interval that passes through midnight, it will be divided into two intervals: from 23:00 to 00:00 of the current day and from 00:00 to 7:00 of the next day.

With this setting for weekdays, there will be no downtime on Saturday and Sunday.

The specified start time for the downtime is later than or equal to the end time, for example: from 15:00 to 14:00.

The downtime will be moved to the next day. Two intervals will be created: from 15:00 to 00:00 of the current day and from 00:00 to 14:00 of the next day.

When setting up the schedule, you specified several downtime intervals, some of which overlap. For example, from 12:00 to 14:00 and from 12:00 to 15:00.

The overlapping intervals will be combined and displayed as one: from 12:00 to 15:00. The exception is when the interval crosses midnight.

You set up a combined schedule for one day of the week and then set up a schedule for weekdays or weekends.

When new intervals are set for the options "Weekdays" or "Weekends", they replace all previously set intervals from Monday to Friday for weekdays and from Saturday to Sunday for weekends.

You set up the schedule for weekends or weekdays and then changed the schedule for a specific day.

The schedule will only apply to this specific day.

The settings for the other days of the week will remain unchanged. The message No common settings will be displayed in the settings for weekdays or weekends.

You set up the device so that a specific application is always available to the child. For details, see this article.

If a child uses an application that was added to exclusions at allowed intervals, that time is subtracted from the set daily limit.

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[Topic 204612]

Add computer time on a child's request

Your child can request additional computer time in Kaspersky Safe Kids. This feature lets you remotely adjust Kaspersky Safe Kids settings as needed.

How it works

A few minutes before your child reaches the daily limit on computer time, Kaspersky Safe Kids provides a notification to your child about the approaching break. In the main application window, your child can click Request more time to request additional computer time. The requests are displayed on My Kaspersky.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

The weekly schedule is not changed.

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[Topic 204232]

Application monitoring

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With application monitoring, you can restrict access to applications on your child's devices and view the history of application usage.

Application monitoring offers the following features:

  • Age restrictions

    This feature blocks applications whose content is not appropriate for the child's age. Age restrictions are determined according to international age-appropriate ratings and app store rules.

    On your child’s Android devices, Windows computers and Macs, Kaspersky Safe Kids blocks startup of apps and programs that are not appropriate for your child's age.

    On your child’s iOS devices, Kaspersky Safe Kids hides apps that are not appropriate for your child's age. The icons are not displayed on the home screen. Specifically, Kaspersky Safe Kids hides all installed browsers on child’s iOS devices, because browsers have a rating of 17+ according to the rules of the App Store. The child must use Kaspersky Safe Kids to browse the Internet.

    Kaspersky Safe Kids on child's iOS devices does not hide applications that have a rating of 4+ for children under 4 years of age since a rating of 4+ is the minimum possible rating for applications in the App Store.

  • Application category restrictions

    You can restrict your child's access to applications that belong to specific categories. For each category, you can set one of the following options:

    • Allowed. Your child can open and use applications in the category.
    • Forbidden. Your child can't open or use applications in the category. When your child tries to open an application, Kaspersky Safe Kids blocks it from starting.

      Application use cannot be restricted on your child's iOS devices.

  • Specific application restrictions

    You can restrict your child's access to specific applications or allow an application that belongs to a forbidden category. You can set one of the following options for an application:

    • Allowed. Your child can use the application. Select this option if you need to allow an application that belongs to a forbidden category.

      The applications that are added to the list of exclusions for Device Control, are automatically added to the allowed applications in Application Control. When you remove an application from the list of allowed applications in Application Control, it is automatically removed from the list of exclusions in Device Control, and the child will not be able to use this application when the child's device is blocked. However, when you remove an application from the list of exclusions for Device Control, it is not automatically removed from the list of allowed applications in Application Control.

      Applications that are added to list of exclusions for Device Control are assigned the Works, even if the device is blocked label.

    • Limited by time. Your child can use the application for a limited time. When selecting this option, you need to set the time limit, for example, 2 hours per day.
    • Forbidden. The child can't open or use the application.

    Application use cannot be restricted on your child's iOS devices.

  • Application use reports

    You can find these reports on My Kaspersky in Kids > Programs > Reports.

    You can view the list of applications your child opened and time spent using them. Kaspersky Safe Kids records the history of application use if the Application monitoring switch is turned on.

    Reports are available only in the premium version of Kaspersky Safe Kids. App use statistics are unavailable for your child's iOS devices.

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[Topic 206670]

How to configure application monitoring

You can configure application monitoring settings and switch it on/off through settings on your device application or through My Kaspersky.

Application monitoring is not available for computers running macOS.

To turn application monitoring on or off though My Kaspersky:

  1. Go to the Kids section.
  2. Select the profile of the child.
  3. Go to the Applications subsection.
  4. Click the Settings button.
  5. Use the Application monitoring toggle switch to turn monitoring on or off.

Click the Save button.

Also, here you can manage settings of application monitoring feature. Within a few minutes, the new settings are applied on the child's devices if they are connected to the internet.

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[Topic 204613]

Allow a website or an application on child's request

The child can request permission to visit a forbidden website or use a forbidden application. This feature lets you adjust Kaspersky Safe Kids settings on the go as needed.

How it works

When your child tries to open a forbidden website or application, Kaspersky Safe Kids blocks it and displays a warning window. Your child can ask for permission to request access to the forbidden website or application. The request is automatically displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

Automatic changes to Kaspersky Safe Kids settings

Approved websites and applications are automatically added to the exclusion list and thereafter become allowed for your child. If you wish to change your decision, you can remove a website or application from the exclusion list.

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[Topic 204234]

Social networks monitoring

Social networks monitoring allows you to view copies of all posts from the child's timeline and get information on the child's number of friends on Facebook and VK social networks. A significant change in the number of friends can help quickly identify problems with friends or hacking of the account. Information about social network activity is displayed in the Reports and the Summary subsections of My Kaspersky account. Also, you will be notified by your application about the changes in your child's social network accounts if such notifications are on.

To monitor a child's social network activity, you need to connect a social network account to the child's Kaspersky Safe Kids profile.

Information about the child's social network activity is updated no more than once a day.

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[Topic 206671]

How to connect a social network to your child's account

To connect a social network account to the child's profile go to My Kaspersky and do the following:

  1. Go to the Kids section.
  2. In the upper part of the window, select the child's profile to which you want to connect a social network account.
  3. Go to the Social networks subsection.
  4. Click the Settings button.
  5. Turn on the toggle switch with the name of the social network that you want to connect.

    In the lower part of the page, you see the instruction for connecting the child's social network account to the Kaspersky Safe Kids profile.

  6. Type your child's email address to send your child a message containing a connection link.
  7. Click the Send button.

    If not previously accepted, this opens a window with the terms and conditions of the Statement on Processing the Data for Monitoring Children's Activity on Social Media.

  8. Carefully read and accept the Statement to continue.

    This statement is accepted for all child profiles at once. If you do not accept this statement, you must not continue. To decline this statement after it is accepted, please refer to the Compliance with European Union law article.

    The message containing the connection link will be sent to your child's email address.

  9. Make sure that your child has clicked the Turn on protection link in the sent message and signed in to the social network.

The social network account is connected to the child's profile. Kaspersky Safe Kids begins to receive information about the child's social network activity.

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[Topic 204236]

Child location monitoring

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Location monitoring offers the following features:

  • Locate your child via his or her mobile device

    You can view your child's location on My Kaspersky in Kids > Where is my child? or in the parent's mobile app in the Where is child? section.

    Kaspersky Safe Kids uses Google Maps to locate mobile devices. More information about Google Maps tools (such as zooming in and out on the map) is available on the Google support website. By using Google Maps, you automatically accept its terms of service.

  • Add allowed area

    You can set up an allowed area on a map and specify the hours during which your child must remain within the allowed area. For example, your child must be at school from 9 a.m. to 1 p.m. If your child leaves the allowed area while it is active, you will receive a notification.

Location monitoring is available in the premium version of Kaspersky Safe Kids on your child's Android and iOS devices with a GPS module and Internet connection.

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[Topic 204561]

How to turn location monitoring on or off

You can enable / disable your child location monitoring through parent's mobile device or via My Kaspersky.

To turn location monitoring on or off:

  1. Go to the Kids section.
  2. Select the profile of the child.
  3. Go to the Where is my child subsection.
  4. Click the Settings button.
  5. Use the Location monitoring toggle switch to turn location monitoring on or off.
  6. Click the Save button.

Within a few minutes, the new settings are applied on the child's devices if they are connected to the Internet.

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[Topic 204268]

Pause and resume Kaspersky Safe Kids on your child devices

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You can pause Kaspersky Safe Kids for a specified period of time. When you pause Kaspersky Safe Kids, all restrictions are ignored. The child can visit forbidden websites, use forbidden applications, and spend an unlimited amount of time on the computer.

The application resumes automatically when the time you specified is over.

You can only pause Kaspersky Safe Kids on your child's computer account. Kaspersky Safe Kids can't be paused from a parent's computer account or remotely from another computer.

Pause Kaspersky Safe Kids on child's mobile device

You can pause Kaspersky Safe Kids for a specified period of time. When you pause Kaspersky Safe Kids all restrictions are ignored. Your child can visit forbidden websites, use forbidden applications, and use the device for an unlimited amount of time.

The application resumes automatically when the specified time has elapsed. You can resume Kaspersky Safe Kids manually without waiting for the specified period to elapse.

To pause the application, do the following:

  1. Start the app on your child's mobile device.
  2. Tap Turn off the app.
  3. Enter your My Kaspersky account credentials. Kaspersky Safe Kids verifies your account credentials.
  4. Select the period of time for which you want to pause Kaspersky Safe Kids. To turn off protection indefinitely, select the Forever option.
  5. Tap Turn off the app.
  6. Kaspersky Safe Kids is paused on your child's mobile device.

You can only pause Kaspersky Safe Kids directly from your child's device. Kaspersky Safe Kids can't be paused remotely from another device.

Pause Kaspersky Safe Kids on child's Mac device

  1. Log in to your child's computer account.
  2. Open the main application window.
  3. Click I'm a Parent.

    A window with application settings opens.

  4. Click Pause Kaspersky Safe Kids.

    The prompt for My Kaspersky credentials opens.

  5. In the prompt for My Kaspersky credentials, enter the password for your My Kaspersky account and click Continue.

    The Pause Kaspersky Safe Kids window opens.

  6. In the pop-up menu, select the amount of time, for which you want to pause Kaspersky Safe Kids.
  7. Click Pause.

Kaspersky Safe Kids is paused until the selected time has elapsed or until the condition for resuming Kaspersky Safe Kids is satisfied.

Pause Kaspersky Safe Kids on child's Windows device

  1. Open the Pause Kaspersky Safe Kids window in one of the following ways:
    • Select the Pause Kaspersky Safe Kids item in the context menu of the application icon .
    • Click the Pause Kaspersky Safe Kids link in the main application window.
  2. Enter the password for your My Kaspersky account.
  3. In the Specify how long Kaspersky Safe Kids will be paused drop-down list, select the period of time for which you want to pause Kaspersky Safe Kids.
  4. Click the Pause button.

Kaspersky Safe Kids is paused. The application stops monitoring your child's activities on the computer and doesn't send statistics to My Kaspersky. When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.

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[Topic 98011]

How to get customer service

If you cannot find a solution to your issue in the documentation or in any of the sources of information about the app, we recommend that you contact Customer Service. Visit the Customer Service website to contact our Customer Service experts, who can answer all your questions about installing and using the app.

Before contacting Customer Service, please read the support rules.

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[Topic 206667]

Sources of information about Kaspersky Safe Kids

Kaspersky Safe Kids page on the Kaspersky website

On the Kaspersky Safe Kids page, you can view general information about the application and its functions and features.

The Kaspersky Safe Kids page contains a link to the online store, where you can buy or renew your subscription for the application.

Kaspersky Safe Kids online help

Each platform as well as My Kaspersky portal has its own online help, where you can find more detailed information on how to set up and use the application depending on your device type:

Kaspersky Safe Kids for Windows

Kaspersky Safe Kids for MacOS

Kaspersky Safe Kids for Android / iOS

Managing Kaspersky Safe Kids from My Kaspersky portal

Kaspersky Safe Kids page in the Knowledge Base

The Knowledge Base is a section on the Kaspersky Customer Service website.

On the Kaspersky Safe Kids page in the Knowledge Base, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to buy, install, and use the application.

Articles in the Knowledge Base may provide answers to questions that relate both to Kaspersky Safe Kids as well as other Kaspersky applications. Articles in the Knowledge Base may also contain Customer Service news.

Discuss Kaspersky applications on Kaspersky Support Forum

If your question does not require an immediate answer, you can discuss it with Kaspersky experts and other users on our Forum.

On the Forum, you can view discussion topics, post your comments, and create new discussion topics.

Customer Service

If you can't find a solution to your problem, contact Customer Service.

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[Topic 206750]

Trademark notices

Registered trademarks and service marks are the property of their respective owners.

Windows, Bing are trademarks of the Microsoft group of companies.

Facebook is the property of their respective owners.

App Store, Mac, macOS are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Android, YouTube, Google Chrome, Google Maps are trademarks of Google LLC.

Mail.ru is a Trademark of Mail.ru LLC.

SAMSUNG Internet Browser is a trademark of SAMSUNG in the United States or other countries.

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