Kaspersky Safe Kids for Mac

Contents

[Topic 94219]

Overview

Kaspersky Safe Kids monitors your children's safety on the internet and in daily life. You decide what is safe for your children: what websites they can visit, how far away from home they can walk, and how many hours they can spend using the computer or smartphone. The application ensures that your children follow the rules you have set.

Kaspersky Safe Kids is suitable for children of any age. When you specify the child's birth year in Kaspersky Safe Kids, the application automatically chooses settings appropriate for that age.

When your children surf the internet, Kaspersky Safe Kids helps you:

  • Show your children only safe internet search results. For example, Kaspersky Safe Kids hides pages with adult content.
  • Stop your children from visiting unsafe websites by restricting a specific category (such as gambling websites).
  • Find out what websites your children have visited.
  • Learn about your children's social networks posts and the friends your children communicate with.
  • Help your children spend less time on the internet by setting time limits on internet use.
  • Block access to all websites, if needed.

When your children spend time on the computer, tablet or smartphone, Kaspersky Safe Kids helps you:

  • Learn how much time your children have spent on the devices.
  • Help your children spend less time on devices by setting time limits on device use.
  • Limit use of specific applications or all applications in a specific category (such as computer games) to help your children make time for homework and other activities.
  • Block use of applications that are not age-appropriate for your children.

When you are not with your children, Kaspersky Safe Kids helps you:

  • Check your children's location on a map.
  • Set up a safe area on a map and receive notifications if your children go outside the safe area.
  • Receive alerts about the children's activity by email or notifications on your smartphone.
  • Receive and answer requests made by your children via Kaspersky Safe Kids.

Kaspersky Safe Kids can be installed on Windows, macOS, Android, and iOS devices.

Note: To monitor your children's safety, install Kaspersky Safe Kids on each device they use.

Kaspersky Safe Kids settings

You change Kaspersky Safe Kids default settings and view reports about your children's activity in the Kids section on

. To sign in to My Kaspersky, you need a .

You can also install Kaspersky Safe Kids on your smartphone, set the app for parent's use and check settings, notifications, and reports in the app.

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[Topic 138606]

What's new in this version

This Help applies to Kaspersky Safe Kids for Mac 1.8.

Kaspersky Safe Kids offers the following new features and improvements:

  • The new macOS 13 Ventura is now supported.
  • You can use your Google, Facebook, or Apple account to sign in to My Kaspersky.

    Note: The availability of the option to sign in with Facebook depends on your region.

  • General bug fixes and improvements.
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[Topic 97449]

Hardware and software requirements

Kaspersky Safe Kids has the following hardware and software requirements:

  • Processor type: Intel, Apple silicon
  • 2 GB of memory (RAM)
  • 650 MB of free disk space
  • macOS 10.15, 11, 12, or 13
  • Internet connection

Supported browsers:

  • Safari 15.1 or later
  • Google Chrome 102.0 or later
  • Mozilla Firefox 89.0 or later

See also

Install Kaspersky Safe Kids

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[Topic 95377]

Manage Kaspersky Safe Kids on My Kaspersky

All Kaspersky Safe Kids settings are managed in the Kids section on the My Kaspersky website. After you change Kaspersky Safe Kids settings, they are synced between the My Kaspersky website and the installations of Kaspersky Safe Kids on your children's devices.

You can review and adjust the following settings on My Kaspersky:

  • Add, edit, or delete children's details.
  • Restrict access to specific websites and applications.
  • Block access to all websites or set up an allowlist of websites.
  • Limit device use time.
  • Limit application use time.
  • Select a safe area for your child on a map.
  • Respond to your child's requests.

You can also monitor your child's activity:

  • Locate your child's mobile devices.
  • Check your child's social networks posts.
  • View daily reports about your child's activity.

Open My Kaspersky from an account that is monitored by Kaspersky Safe Kids

  1. Open the main application window.
  2. Click Iʼm a Parent.
  3. Click Check Settings.

My Kaspersky opens in a browser window.

Open My Kaspersky from an account that isn't monitored by Kaspersky Safe Kids

  1. Open the main application window.
  2. Click Check Settings.

My Kaspersky opens in a browser window.

Note: While on the go, you can also get notifications about your children's activity from the Kaspersky Safe Kids mobile app on your smartphone or tablet.

See also

Types of restrictions for your child

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[Topic 95428]

Initial setup of Kaspersky Safe Kids

After installation finishes, the Kaspersky Safe Kids Setup Assistant guides you through the Kaspersky Safe Kids setup process. Before starting the initial setup, you must grant the necessary permissions to allow the application to work properly.

During setup, you perform the following actions:

  1. Connect to My Kaspersky using your My Kaspersky account or register on My Kaspersky if you don't have an account.

    Important: After the protection for your child is set, you can't change the My Kaspersky account that you have signed in to. If you want to use another My Kaspersky account, you need to reinstall Kaspersky Safe Kids.

  2. Add your children's details to the application.

    If you have added your children's details on My Kaspersky or via the Kaspersky Safe Kids mobile app, Kaspersky Safe Kids receives and displays these details automatically.

  3. Select a computer account for each child.

After this, Kaspersky Safe Kids setup is finished. Kaspersky Safe Kids starts monitoring the computer accounts that you selected for your children.

Note: Kaspersky Safe Kids settings are applied to the selected accounts according to the age of each child. You can view and change Kaspersky Safe Kids settings on My Kaspersky in the Kids section or in Kaspersky Safe Kids installed on the parent's mobile device (running Android or iOS).

Connect to My Kaspersky

Important: To prevent sensitive data falling into the wrong hands and to rule out the possibility of the application being used as a tracking tool, make sure that Kaspersky Safe Kids is linked to the correct account on My Kaspersky.

In the Sign In to My Kaspersky window, perform one of the following actions:

  • If you have the login and password for your My Kaspersky account, enter your credentials and click Sign In.

    Note: If you have enabled two-step verification for your My Kaspersky account, you will need to enter a code received via an SMS message or generated in an authenticator app.

  • If you have registered on My Kaspersky with your Google, Facebook, or Apple account, you must create a password for your My Kaspersky account. To do this, click the Did you register via Facebook, Google, or Apple? link and follow the instructions. For more details, see the My Kaspersky help.

    Note: The availability of the option to sign in with Facebook depends on your region.

The Tell us who uses this computer window opens.

Register on My Kaspersky from Kaspersky Safe Kids

  1. In the Sign In to My Kaspersky window, click Create Account.

    The Create a My Kaspersky Account window opens.

    Note: If you enter an email address that is already in use, an incorrect email address, or a too common password several times in a short period, you will need to enter characters from a picture to pass the security check.

  2. In the email address field, enter the email address you want to associate with your new My Kaspersky account. This email address will be your user name. Notifications from Kaspersky Safe Kids will also be sent to this email address.
  3. In the password field, enter a password for your new My Kaspersky account.

    Note: The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

  4. In the password confirmation field, enter the password again.
  5. Verify your region.

    Note: Kaspersky Safe Kids automatically displays your region based on the settings specified in your system's Language & Region. This option determines the regional settings for your My Kaspersky account, for example, the display language and available Kaspersky applications. You can change your region for My Kaspersky later only by contacting Technical Support.

  6. If you agree to provide Kaspersky with your email address for receiving informational and promotional email messages, select the I agree to provide Kaspersky with my email address to receive personalized marketing offers checkbox.
  7. Click Create.

The Tell us who uses this computer window opens.

Add your child's details to Kaspersky Safe Kids

  1. In the Tell us who uses this computer window, select Children or Parents and children.

    The Who do you want to set up Kaspersky Safe Kids for window opens.

    Note: If you have previously added children's details to Kaspersky Safe Kids, the list of children will appear in this window. You can either select a previously added child or add details for another child.

  2. Click Add Child.

    A form for adding a child's details appears.

  3. Enter your child's details:
    • Enter the child's name in the Name field.
    • Select the child's birth year in the Birth year pop-up menu.

      Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

    • Select a picture for your child in one of the following ways:
      1. Select a preset picture.
      2. Upload a picture from the computer.
      3. Add a picture taken with the webcam.
  4. Click Continue.

The Select the account that <child name> uses on this computer window opens.

Select a computer account for your child

  1. In the Select the account that <child name> uses on this computer window, select the account that your child uses.

    Note: Kaspersky Safe Kids only monitors standard computer accounts. If your child uses an administrator account, you can select the account and the application will convert it to a standard account. If the account is the only administrator account on your Mac, you will have to create another administrator account before the account is converted.

  2. Click Continue.

    A window opens informing you that your child is protected when the selected computer account is used.

  3. Click Done.

Kaspersky Safe Kids starts monitoring your child's computer account.

Create a computer account for your child

  1. In the Select the account that <child name> uses on this computer window, choose Create an account for <child name>.

    A window for creating the account opens.

  2. Enter the account information:
    • In the Full Name field, enter the name of the account owner.
    • In the Account Name field, enter the name of the account.

      Important: Use only Latin letters and numerals in the account name.

    • In the Password field, enter the account password.

      If you want Kaspersky Safe Kids to display the password characters, you can click the button.

    • In the Confirm field, enter the account password again.
    • In the Hint field, enter a hint that can help you remember your password.
  3. Click Create Account.

Note: If the FileVault feature is turned on in System Settings on your Mac, grant Kaspersky Safe Kids the permission to decrypt files in your child's computer account so that it becomes available when the application restarts.

See also

Install Kaspersky Safe Kids

Manage Kaspersky Safe Kids on My Kaspersky

Grant the necessary permissions to Kaspersky Safe Kids

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[Topic 95106]

Main application window

The main application window displays the current account settings. Both parents and children can interact with the main application window.

By default, the main application window displays today's time limits on computer use. By clicking More Info, you can view the current Kaspersky Safe Kids settings for the child and manage the application.

The main application window lets you do the following:

  • Check today's time limits on computer use.
  • Request more computer time when time is running out.
  • View current account settings.
  • Pause Kaspersky Safe Kids.
  • Edit the computer accounts specified for the children.
  • Go to My Kaspersky to change settings.
  • Go to the App Store or another online store to download Kaspersky Safe Kids for your mobile devices.

Note: Kaspersky Safe Kids requires My Kaspersky credentials to pause the application, edit your children's computer accounts, and change settings on My Kaspersky.

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[Topic 153001]

Types of restrictions for your child

You can give your child freedom in his or her activities on the computer or internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.

  • If you set the Warning option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
  • If you set the Warning option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.

If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.

See sections Allow a website or an application on a child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.

Safe Search

Also, you can control the internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a warning.

Kaspersky Safe Kids supports Safe Search in the following search engines: Google (including "Ok Google"), Bing, Mail.ru, Yandex, Yahoo! and YouTube.

Important: If the child searches for something using the Google search engine in Google Chrome or Mozilla Firefox, the Safe Search option does not work and the search request is not displayed in the reports on My Kaspersky. You can set Safari as the default search browser for your child or disable the HTTP3 (QUIC) protocol in Google Chrome and Mozilla Firefox to allow Safe Search to work.

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[Topic 95090]

Uninstall Kaspersky Safe Kids

Kaspersky Safe Kids is protected against uninstallation by your child. When you uninstall Kaspersky Safe Kids, you must enter an administrator account password. Don't give this password to your children. Make sure this password is strong so your children can't guess it. If your children guess this password, they will be able to secretly uninstall Kaspersky Safe Kids from the computer.

The application notifies you about the attempt to uninstall Kaspersky Safe Kids when your child clicks Uninstall in his or her account. You won't receive a notification if the application is moved to the Bin or if your child uninstalls the application when logged in as an administrator.

Uninstall Kaspersky Safe Kids

  1. In the menu bar, choose Help > Support.
  2. In the dialog that opens, click Uninstall.

    The Kaspersky Safe Kids uninstaller starts.

  3. In the window that opens, click Uninstall Kaspersky Safe Kids again.
  4. In the prompt for administrator credentials, enter an administrator name and password and confirm that you want to uninstall the Kaspersky Safe Kids application.

    Uninstallation of Kaspersky Safe Kids starts.

  5. Read the information about the uninstallation and click Quit to quit the uninstaller.

The Kaspersky Safe Kids application is now removed from your computer. You don't have to restart your computer after removing the application.

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[Topic 221020]

Limitations and warnings

Application denylist

By default, the list of restricted applications contains the following applications:

  • Yandex.Browser
  • Opera

Kaspersky Safe Kids blocks these applications so kids can't use them to get around your restrictions by visiting forbidden websites and spending an unlimited amount of time on the computer. We don't recommend changing these settings if you want to block harmful content in browsers or create a schedule when your child can use the Mac.

Moving Kaspersky Safe Kids to a new Mac with Migration Assistant

If you move Kaspersky Safe Kids from your old Mac to a new Mac using Migration Assistant, the application will not be connected to My Kaspersky after migration. Child protection will be turned off by default. To resume protection using the settings specified on My Kaspersky, you need to sign in to My Kaspersky in the application.

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[Topic 97449_1]

Hardware and software requirements

Kaspersky Safe Kids has the following hardware and software requirements:

  • Processor type: Intel, Apple silicon
  • 2 GB of memory (RAM)
  • 650 MB of free disk space
  • macOS 10.15, 11, 12, or 13
  • Internet connection

Supported browsers:

  • Safari 15.1 or later
  • Google Chrome 102.0 or later
  • Mozilla Firefox 89.0 or later

See also

Install Kaspersky Safe Kids

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[Topic 95089]

Install Kaspersky Safe Kids

Kaspersky Safe Kids can be installed on your child's computer and on a family computer used by your child. If your children don't use a computer, you don't need to install Kaspersky Safe Kids on it.

Depending on your child's age, you can install the application and set the rules on device use alone or with your child. Our advice for parents will help you discuss installing Kaspersky Safe Kids with your child.

You can download Kaspersky Safe Kids from the My Kaspersky website or the Kaspersky website.

Note: Internet access is required to install, use, and update Kaspersky Safe Kids.

Before installation, please read the computer requirements.

Install Kaspersky Safe Kids

  1. Open the DMG file that you downloaded from My Kaspersky or the Kaspersky website.
  2. In the window that opens, double-click Install Kaspersky Safe Kids.

    The Kaspersky Safe Kids Installation Assistant opens.

  3. Follow the steps of the Installation Assistant to complete the installation.

When the installation is finished, Kaspersky Safe Kids starts automatically.

After you have installed Kaspersky Safe Kids on your Mac, you can proceed with granting permissions and initial setup.

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[Topic 198606]

Grant the necessary permissions to Kaspersky Safe Kids

Kaspersky Safe Kids starts on your computer right after installation. To protect your Mac right away, the application prompts you to grant the necessary permissions to Kaspersky Safe Kids to provide complete protection of your children.

For more information about the permissions you are granting, click .

Note: An internet connection is required for basic setup of Kaspersky Safe Kids.

Start Kaspersky Safe Kids for the first time on a Mac running macOS 10.15

  1. In the Complete the Installation window, install the kernel extension, if you want Kaspersky Safe Kids to monitor real-time file activity, applications attempting to run on your Mac, and web traffic. To do this, click Install next to the Kernel extension item and follow the instructions on the screen.

    Important: Kaspersky Safe Kids will not work properly without granting this permission.

  2. Click Continue.

The Sign In to My Kaspersky window opens and you can start the initial setup.

Start Kaspersky Safe Kids for the first time on a Mac running macOS 11 or later

  1. In the Complete the Installation window, do the following actions to ensure that Kaspersky Safe Kids functions properly:
    • If you want Kaspersky Safe Kids to monitor real-time file activity and applications attempting to run on your Mac, install the system extension. To do this, click Install next to the System extension item and follow the instructions on the screen.
    • If you want the Kaspersky Safe Kids application to work properly, allow the application to scan every file on your Mac. To do this, click Allow next to the Full disk access item and follow the instructions on the screen.
    • If you want Kaspersky Safe Kids to inspect URLs and web traffic, allow network content filtering. To do this, click Allow next to the Network content filtering item and allow network content filtering in the dialog that opens.
    • If you want Kaspersky Safe Kids to inspect encrypted HTTPS traffic, allow encrypted web traffic inspection. To do this, click Allow next to the Encrypted web traffic inspection item and install the trusted certificate in the dialog that opens.

    Important: Kaspersky Safe Kids will not work properly without granting these permissions. You must grant all permissions in the Complete the Installation window.

  2. Click Continue.

The Sign In to My Kaspersky window opens and you can start the initial setup.

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[Topic 95428_1]

Initial setup of Kaspersky Safe Kids

After installation finishes, the Kaspersky Safe Kids Setup Assistant guides you through the Kaspersky Safe Kids setup process. Before starting the initial setup, you must grant the necessary permissions to allow the application to work properly.

During setup, you perform the following actions:

  1. Connect to My Kaspersky using your My Kaspersky account or register on My Kaspersky if you don't have an account.

    Important: After the protection for your child is set, you can't change the My Kaspersky account that you have signed in to. If you want to use another My Kaspersky account, you need to reinstall Kaspersky Safe Kids.

  2. Add your children's details to the application.

    If you have added your children's details on My Kaspersky or via the Kaspersky Safe Kids mobile app, Kaspersky Safe Kids receives and displays these details automatically.

  3. Select a computer account for each child.

After this, Kaspersky Safe Kids setup is finished. Kaspersky Safe Kids starts monitoring the computer accounts that you selected for your children.

Note: Kaspersky Safe Kids settings are applied to the selected accounts according to the age of each child. You can view and change Kaspersky Safe Kids settings on My Kaspersky in the Kids section or in Kaspersky Safe Kids installed on the parent's mobile device (running Android or iOS).

Connect to My Kaspersky

Important: To prevent sensitive data falling into the wrong hands and to rule out the possibility of the application being used as a tracking tool, make sure that Kaspersky Safe Kids is linked to the correct account on My Kaspersky.

In the Sign In to My Kaspersky window, perform one of the following actions:

  • If you have the login and password for your My Kaspersky account, enter your credentials and click Sign In.

    Note: If you have enabled two-step verification for your My Kaspersky account, you will need to enter a code received via an SMS message or generated in an authenticator app.

  • If you have registered on My Kaspersky with your Google, Facebook, or Apple account, you must create a password for your My Kaspersky account. To do this, click the Did you register via Facebook, Google, or Apple? link and follow the instructions. For more details, see the My Kaspersky help.

    Note: The availability of the option to sign in with Facebook depends on your region.

The Tell us who uses this computer window opens.

Register on My Kaspersky from Kaspersky Safe Kids

  1. In the Sign In to My Kaspersky window, click Create Account.

    The Create a My Kaspersky Account window opens.

    Note: If you enter an email address that is already in use, an incorrect email address, or a too common password several times in a short period, you will need to enter characters from a picture to pass the security check.

  2. In the email address field, enter the email address you want to associate with your new My Kaspersky account. This email address will be your user name. Notifications from Kaspersky Safe Kids will also be sent to this email address.
  3. In the password field, enter a password for your new My Kaspersky account.

    Note: The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

  4. In the password confirmation field, enter the password again.
  5. Verify your region.

    Note: Kaspersky Safe Kids automatically displays your region based on the settings specified in your system's Language & Region. This option determines the regional settings for your My Kaspersky account, for example, the display language and available Kaspersky applications. You can change your region for My Kaspersky later only by contacting Technical Support.

  6. If you agree to provide Kaspersky with your email address for receiving informational and promotional email messages, select the I agree to provide Kaspersky with my email address to receive personalized marketing offers checkbox.
  7. Click Create.

The Tell us who uses this computer window opens.

Add your child's details to Kaspersky Safe Kids

  1. In the Tell us who uses this computer window, select Children or Parents and children.

    The Who do you want to set up Kaspersky Safe Kids for window opens.

    Note: If you have previously added children's details to Kaspersky Safe Kids, the list of children will appear in this window. You can either select a previously added child or add details for another child.

  2. Click Add Child.

    A form for adding a child's details appears.

  3. Enter your child's details:
    • Enter the child's name in the Name field.
    • Select the child's birth year in the Birth year pop-up menu.

      Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

    • Select a picture for your child in one of the following ways:
      1. Select a preset picture.
      2. Upload a picture from the computer.
      3. Add a picture taken with the webcam.
  4. Click Continue.

The Select the account that <child name> uses on this computer window opens.

Select a computer account for your child

  1. In the Select the account that <child name> uses on this computer window, select the account that your child uses.

    Note: Kaspersky Safe Kids only monitors standard computer accounts. If your child uses an administrator account, you can select the account and the application will convert it to a standard account. If the account is the only administrator account on your Mac, you will have to create another administrator account before the account is converted.

  2. Click Continue.

    A window opens informing you that your child is protected when the selected computer account is used.

  3. Click Done.

Kaspersky Safe Kids starts monitoring your child's computer account.

Create a computer account for your child

  1. In the Select the account that <child name> uses on this computer window, choose Create an account for <child name>.

    A window for creating the account opens.

  2. Enter the account information:
    • In the Full Name field, enter the name of the account owner.
    • In the Account Name field, enter the name of the account.

      Important: Use only Latin letters and numerals in the account name.

    • In the Password field, enter the account password.

      If you want Kaspersky Safe Kids to display the password characters, you can click the button.

    • In the Confirm field, enter the account password again.
    • In the Hint field, enter a hint that can help you remember your password.
  3. Click Create Account.

Note: If the FileVault feature is turned on in System Settings on your Mac, grant Kaspersky Safe Kids the permission to decrypt files in your child's computer account so that it becomes available when the application restarts.

See also

Install Kaspersky Safe Kids

Manage Kaspersky Safe Kids on My Kaspersky

Grant the necessary permissions to Kaspersky Safe Kids

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[Topic 180180]

About two-step verification

Important: Two-step verification may be unavailable in your region. For more details, see the My Kaspersky help.

Two-step verification prevents bad guys from signing in to your My Kaspersky account even if they know your password. To verify your identity, you will receive a unique security code in one of the following ways:

  • Via an SMS. We use the phone number you save on My Kaspersky. This means that both your password and your phone are needed to sign in to your account.
  • Via an authenticator app. You first need to set up two-step verification via your mobile phone number for the authenticator app feature to be available.

You can turn on two-step verification on My Kaspersky. If you change your phone number, you can update it on My Kaspersky. If you are already signed in to your account on a device, nothing will change for you. For detailed instructions, see the My Kaspersky help.

Note: The security code is valid for a short period. If it expires, request another security code.

If you haven't received an SMS message with a security code

  1. Check whether your mobile device is turned on and your mobile network is available.
  2. Wait until the Request Code Again button becomes available.
  3. Click Request Code Again.

If the problem still persists, contact Technical Support.

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[Topic 153001_1]

Types of restrictions for your child

You can give your child freedom in his or her activities on the computer or internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.

  • If you set the Warning option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
  • If you set the Warning option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.

If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.

See sections Allow a website or an application on a child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.

Safe Search

Also, you can control the internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a warning.

Kaspersky Safe Kids supports Safe Search in the following search engines: Google (including "Ok Google"), Bing, Mail.ru, Yandex, Yahoo! and YouTube.

Important: If the child searches for something using the Google search engine in Google Chrome or Mozilla Firefox, the Safe Search option does not work and the search request is not displayed in the reports on My Kaspersky. You can set Safari as the default search browser for your child or disable the HTTP3 (QUIC) protocol in Google Chrome and Mozilla Firefox to allow Safe Search to work.

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[Topic 95090_1]

Uninstall Kaspersky Safe Kids

Kaspersky Safe Kids is protected against uninstallation by your child. When you uninstall Kaspersky Safe Kids, you must enter an administrator account password. Don't give this password to your children. Make sure this password is strong so your children can't guess it. If your children guess this password, they will be able to secretly uninstall Kaspersky Safe Kids from the computer.

The application notifies you about the attempt to uninstall Kaspersky Safe Kids when your child clicks Uninstall in his or her account. You won't receive a notification if the application is moved to the Bin or if your child uninstalls the application when logged in as an administrator.

Uninstall Kaspersky Safe Kids

  1. In the menu bar, choose Help > Support.
  2. In the dialog that opens, click Uninstall.

    The Kaspersky Safe Kids uninstaller starts.

  3. In the window that opens, click Uninstall Kaspersky Safe Kids again.
  4. In the prompt for administrator credentials, enter an administrator name and password and confirm that you want to uninstall the Kaspersky Safe Kids application.

    Uninstallation of Kaspersky Safe Kids starts.

  5. Read the information about the uninstallation and click Quit to quit the uninstaller.

The Kaspersky Safe Kids application is now removed from your computer. You don't have to restart your computer after removing the application.

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[Topic 116216]

Kaspersky Safe Kids application interface

In this section

Main application window

Notifications

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[Topic 95106_1]

Main application window

The main application window displays the current account settings. Both parents and children can interact with the main application window.

By default, the main application window displays today's time limits on computer use. By clicking More Info, you can view the current Kaspersky Safe Kids settings for the child and manage the application.

The main application window lets you do the following:

  • Check today's time limits on computer use.
  • Request more computer time when time is running out.
  • View current account settings.
  • Pause Kaspersky Safe Kids.
  • Edit the computer accounts specified for the children.
  • Go to My Kaspersky to change settings.
  • Go to the App Store or another online store to download Kaspersky Safe Kids for your mobile devices.

Note: Kaspersky Safe Kids requires My Kaspersky credentials to pause the application, edit your children's computer accounts, and change settings on My Kaspersky.

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[Topic 97967]

Notifications

Kaspersky Safe Kids displays notifications in the upper-right part of the screen to inform you or your children of events that require attention (for example, a notification about the remaining computer time appears when your children log in to their computer accounts). Notifications may also appear in Notification Center.

Kaspersky Safe Kids doesn't have permission to display notifications by default.

Allow notifications from Kaspersky Safe Kids

  1. In the top-left corner of your screen, choose Apple menu > System Settings.
  2. Click Notifications.
  3. In the list to the left, click Kaspersky Safe Kids and turn on Allow Notifications from Kaspersky Safe Kids.
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[Topic 97466]

About the license

A license is the right to use the service on the terms of the End User License Agreement.

A license includes the right to:

  • Use the application on one or more computers or devices.
  • Get assistance from Technical Support.
  • Receive updates.

You can use the following versions of the application:

  • Free version. The free version of Kaspersky Safe Kids offers the basic functionality. You can switch from the free version to the premium version by purchasing the premium version in the online store or on the My Kaspersky website.
  • Premium version. The premium version of Kaspersky Safe Kids offers the application's full functionality. The premium version has a limited license period. When the license expires, the application's premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids or renew the premium version.

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[Topic 152331]

Compare free and premium versions of the application

Features of Kaspersky Safe Kids

Free version

Premium version

View reports on the amount of time your child spends on the computer

+

View reports on all websites visited by your child

+

Set time limits on computer use

+

+

Set the weekly computer use schedule

+

Set time limits on application use

+

Safe Search for internet searches by your child

+

+

Block specific application categories

+

+

Block specific website categories

+

+

Block specific applications

+

+

Block specific websites

+

+

Monitor your child's social networks posts

+

Your child can request additional time on the computer

+

+

Your child can request permission to visit forbidden websites and use forbidden applications

+

+

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[Topic 73374]

About the End User License Agreement

The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the application.

Important: Carefully read the License Agreement before you start using the application.

You can view the terms of the End User License Agreement using the following methods:

  • During installation of Kaspersky Safe Kids
  • By reading the license.txt document in the application installation folder

By installing Kaspersky Safe Kids, you confirm that you understand and accept the terms of the End User License Agreement. If you don't accept the terms of the End User License Agreement, cancel installation of Kaspersky Safe Kids and don't use the application.

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[Topic 151691]

About the activation code

An activation code is a unique sequence of 20 letters and numbers. You enter an activation code on the My Kaspersky website to activate the premium version of Kaspersky Safe Kids. The premium version's subscription period starts when you enter the activation code on the My Kaspersky website.

If your My Kaspersky account already has a valid activation code for Kaspersky Safe Kids, the application recognizes the activation code and switches to the premium version when you connect to My Kaspersky with your account.

You can obtain an activation code in one of the following ways:

  • If you have purchased Kaspersky Total Security integrated solution, an activation code for Kaspersky Safe Kids is provided according the licensing terms of these applications.
  • If you have purchased or subscribed to Kaspersky Security Cloud – Family package, an activation code for Kaspersky Safe Kids is provided according the licensing terms of Kaspersky Security Cloud.
  • If you have purchased Kaspersky Safe Kids in the online store or on My Kaspersky, an activation code is sent to the email address that you specified when ordering the product.

Contact Technical Support to recover your activation code if you lose it.

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[Topic 95119]

About data provided

View information about the data provided to Kaspersky while using previous versions of the application

Data provided to Kaspersky by using Kaspersky Safe Kids 1.8

Kaspersky protects any information thus received in accordance with law and applicable Kaspersky rules. Data is transmitted over a secure channel.

The personal data provided under the End User License Agreement (License Agreement) is listed in the corresponding legal document. You can view the License Agreement by reading the license.txt document in the application installation folder.

Non-personal data provided for the core functionality:

  • Information about the Rightholder's service: Software ID; full version of the Software; the config identifier; the result of the Software action; error code.

Non-personal data provided for improving software quality:

  • Information about the operating system (OS): OS version, OS build number, OS update number, OS edition, extended information about the OS edition.
  • Information about the quality of the installed application update: version of the updater component; OS Service Pack version; update task type; error code of the update task; Software health status after update; number of failed update installations for the updater component; number of update installation errors for the updater component.
  • Information about the use of Kaspersky Security Network (KSN): ID of the KSN service accessed by the Software; total number of requests to KSN; number of requests for which a response was found in the local request database; number of unsuccessful requests to KSN caused by network problems; number of unsuccessful requests caused by KSN being disabled in the Software settings; number of unsuccessful requests to KSN caused by routing errors; temporal distribution of successful requests to KSN; temporal distribution of cancelled requests to KSN; temporal distribution of requests to KSN that timed out; protocol used to exchange data with KSN; ID of the KSN service accessed by the Software; temporal distribution of successful KSN connections; temporal distribution of unsuccessful KSN connections; temporal distribution of successful KSN transactions; temporal distribution of unsuccessful KSN transactions; number of KSN connections taken from the cache; number of successful KSN connections; number of unsuccessful KSN connections; number of successful KSN transactions; number of unsuccessful KSN transactions; temporal distribution of successful KSN connections; temporal distribution of unsuccessful KSN connections; temporal distribution of successful KSN transactions; temporal distribution of unsuccessful KSN transactions; number of KSN connections taken from the cache; number of successful KSN connections; number of unsuccessful KSN connections; number of successful KSN transactions; number of unsuccessful KSN transactions; protocol used to exchange data with KSN; date and time when statistics started being received; date and time when statistics stopped being received; number of new KSN connections.

Non-personal data provided for the timely identification and correction of errors related to installing, uninstalling, and updating the software:

  • Information about the Rightholder's service: Software ID; Software localization; code of the partner organization associated with the Software rebranding.
  • Information about installed applications: Software installation/uninstallation status; installation error code; installation type (new installation, update); duration of Software installation in seconds.
  • Information about the operating system (OS): operating system family; version of the operating system installed on the user's computer; OS build number; OS Service Pack version; operating system bit version.
  • Information about the user's device: device type (laptop, desktop, tablet); device model.

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[Topic 172000]

Compliance with European Union law

When distributed in the European Union, Kaspersky Safe Kids complies with the terms of the General Data Protection Regulation (GDPR).

Before you install Kaspersky Safe Kids you will be offered to read and accept the terms and conditions required for use of the application: the End User License Agreement and the Privacy Policy. When you accept the End User License Agreement, you confirm that you are of the required age to install Kaspersky Safe Kids within the European Union. You will also be asked to accept the Statement Regarding Data Processing for Marketing Purposes which allows Kaspersky to offer you additional benefits. If you choose to accept this statement, you can still revoke your acceptance in the application settings at any time.

Revoke your acceptance of the Statement Regarding Data Processing for Marketing Purposes

  1. In the menu bar, choose Kaspersky Safe Kids > Settings.
  2. In the dialog that opens, enter your My Kaspersky credentials and click Continue.
  3. Deselect the Help Kaspersky improve its products by sending information about the application and its operating environment checkbox.
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[Topic 172001]

Contents of trace files, dump files, and settings files

Contents and storage of trace files

Trace files contain the following information about events occurring during the operation of Kaspersky Safe Kids:

  • Event time
  • Execution thread number
  • Application component that caused the event
  • Degree of event severity (informational event, warning, critical event, error)
  • Description of command execution and the result of execution of this command

Trace files contain only data required to troubleshoot the application. Kaspersky uses trace files to investigate incidents associated with errors in the operation of Kaspersky Safe Kids.

By default, the trace file writing functionality is disabled. You can enable the trace file writing functionality in the graphical user interface of Kaspersky Safe Kids.

Trace files can be sent to Kaspersky only manually. Kaspersky Safe Kids does not send trace files to Kaspersky automatically.

You can choose the method by which to send trace files to Kaspersky.

Before sending trace files to Kaspersky, view the data contained in trace files you are sending. The names of trace files and their location on the computer are described in paragraphs below.

Important: Trace files can contain confidential data.

By sending trace files to Kaspersky, you express your consent to disclosure of data contained in the trace files to Kaspersky, including confidential data, and also consent to the method of transmission.

Contents of install.log trace files

Install.log trace files contain information about events that occur during the following processes:

  • Downloading of the Kaspersky Safe Kids installation package
  • Installation of Kaspersky Safe Kids

Install.log trace files can contain addresses of servers from which the application installation package has been downloaded, the full names of the files and icons installed.

Install.log trace files are stored in the /private/var/log folder.

Install.log trace files are stored on your computer from the time when you install the application and are deleted upon the first shutdown of the operating system after installation.

Contents of the ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files

The ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files contain information about events occurring in the graphical user interface during the following processes:

  • Connecting to My Kaspersky
  • Fetching parameters from My Kaspersky
  • Sending statistics to My Kaspersky
  • Applying application settings
  • Applying user protection settings

The ksk_agent_<timestamp>.log trace file can contain the following data:

  • Names and IDs of users of the macOS operating system
  • Addresses of Kaspersky websites
  • Full names of Kaspersky Safe Kids application files
  • Proxy server user names and passwords
  • Website user names and passwords, if the user is signed in to such websites at the time when data is written to the trace file

The ksk_app_<timestamp>.log trace file can contain the following data:

  • Names and IDs of users of the macOS operating system
  • Addresses of Kaspersky websites
  • Full names of Kaspersky Safe Kids application files

The ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files are stored in the ~/Library/Logs/Kaspersky Lab folder.

The ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files are stored on your computer from the time when you enable the trace file writing functionality and are deleted together with the application.

Contents of ksk_daemon_<timestamp>.log trace files

ksk_daemon_<timestamp>.log files contain information about events that occur during the following processes:

  • Connecting to My Kaspersky
  • Fetching parameters from My Kaspersky
  • Sending statistics to My Kaspersky
  • Application settings
  • Applying user protection settings
  • Sending statistics to Kaspersky Security Network
  • User visits to websites
  • Usage of applications by the user
  • Usage of the device by the user
  • Application database updates and automatic updates of the application when an unprotected account is used

ksk_daemon_<timestamp>.log trace files can contain the following data:

  • Full names of application files
  • Proxy server name and IP address
  • User protection settings
  • Addresses of websites visited
  • Names and IDs of users of the macOS operating system
  • Proxy server user names and passwords
  • Website user names and passwords, if the user is signed in to such websites at the time when data is written to the trace file

ksk_daemon_<timestamp>.log trace files are stored in the /Library/Logs/Kaspersky Lab folder.

ksk_daemon_<timestamp>.log trace files are stored on your computer from the time when you enable the trace file writing functionality and are deleted together with the application.

Important: To prevent user names and passwords used for signing in to websites from being recorded in trace files, it is recommended not to sign in to websites when the trace file writing functionality is enabled.

About data in memory dump files

Memory dump files are needed to troubleshoot the application.

Dump files include all information about the working memory of the application's processes at the time the dump is created. Memory dumps may contain confidential information, for example:

  • Process name and ID
  • Path to the executable module
  • Software version
  • Bit version of the process (32- or 64-bit)
  • Parent process name and ID
  • Software crash date and time
  • Operating system version
  • Report version
  • Type of error that caused the Software crash
  • Error information
  • Number of the thread in which the error occurred
  • Call stacks for each thread during the Software crash (frame number, module name, address in the code, name of the function at the corresponding address)
  • Registry values of the thread in which the error occurred
  • List of loaded modules with the address at which the module is loaded, module name, module version, UUID, and path to the module

Memory dump files are not sent automatically. Memory dump files are sent to Kaspersky only with your consent. You can view the contents of memory dump files before sending them.

Additional files

In addition, Kaspersky Safe Kids generates additional settings files that are stored on the user computer. These files may contain information necessary for operation of the Software: settings, internal databases, configuration files.

Technical Support specialists might ask you to provide the additional files in order to shorten the time required to process requests associated with errors in the Software. The user sends this data manually at the request of a Technical Support specialist.

By sending the additional settings files to Technical Support, you agree to provide all data they contain and you consent to the method used to send them. Before sending these files, please review their contents.

These additional files may contain the following information:

  • Proxy server settings – the user name and password hash
  • Credentials for connecting to My Kaspersky
  • Information about applications and executable files and their categories
  • Information about a child
  • Information about rules set on My Kaspersky (for example, allowed and disallowed websites and website categories)
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[Topic 96079]

Open and quit the application

After installation, the application starts running in the background. Later, the application starts when the operating system starts.

Open the application to set up Kaspersky Safe Kids for your child, change the computer account assigned to your child, pause Kaspersky Safe Kids, or stop the application.

Note: If you quit Kaspersky Safe Kids, the application continues to monitor your child in the background.

Open the application

  1. Click the Launchpad icon in the Dock.

    A window with the list of applications opens.

  2. Click the Kaspersky Safe Kids icon.

The main application window opens. The appearance of the main application window depends on whether the computer account you have logged in to is monitored by Kaspersky Safe Kids.

Quit the application

  1. Control-click the Kaspersky Safe Kids icon in the Dock.
  2. Select Quit.

Kaspersky Safe Kids continues to monitor your child in the background.

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[Topic 95105]

Add your children's details to Kaspersky Safe Kids

You can add your children's details to Kaspersky Safe Kids in the application or on My Kaspersky.

Add your children's details to Kaspersky Safe Kids

  1. Open the main application window.
  2. Open the list of children and their accounts:
    • If you are logged in to a computer account that isn't monitored by Kaspersky Safe Kids, click Children and accounts at the bottom of the main application window.
    • If you are logged in to a computer account that is monitored by Kaspersky Safe Kids, click Iʼm a Parent and then click Children and Accounts.

    The prompt for My Kaspersky credentials opens.

  3. In the prompt for My Kaspersky credentials, enter the password for your My Kaspersky account and click Continue.

    A window with the list of children opens.

  4. Click Add Child.

    A window for adding a child's details opens.

  5. Enter your child's details:
    • Select a picture for your child in one of the following ways:
      • Select a preset picture.
      • Upload a picture from the computer.
      • Add a picture taken with the webcam.
    • Enter the child's name in the Name field.
    • Select the child's birth year in the Birth year field.

      Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

  6. Click Continue.

The Select the account that <child name> uses on this computer window opens. In this window, you can select or create your child's computer account.

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[Topic 99350]

Turn on monitoring of your child

You can turn on monitoring of your child on a selected computer account after you add the child's details to Kaspersky Safe Kids.

Turn on monitoring of your child

  1. Open the main application window.
  2. Open the list of children and their accounts:
    • If you are logged in to a computer account that isn't monitored by Kaspersky Safe Kids, click Children and accounts at the bottom of the main application window.
    • If you are logged in to a computer account that is monitored by Kaspersky Safe Kids, click Iʼm a Parent and then click Children and Accounts.

    The prompt for My Kaspersky credentials opens.

  3. In the prompt for My Kaspersky credentials, enter the password for your My Kaspersky account and click Continue.
  4. A window with the list of children opens.
  5. In the list of children, click Assign next to a child that you want be monitored by Kaspersky Safe Kids.

    If your child is not on the list, you can add your child's details by clicking Add Child.

    The Select the account that <child name> uses on this computer window opens.

  6. Select the computer account for your child.

    If your child doesn't yet have an account on the computer, you can create a new account by selecting Create an account for <child's name>.

    Note: Kaspersky Safe Kids only monitors standard computer accounts. If your child uses an administrator account, you can select the account and the application will convert it to a standard account. If the account is the only administrator account on your Mac, you will have to create another administrator account before the account is converted.

  7. Click Continue.

    A window opens informing you that the child is now protected.

Click Done.

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[Topic 95112]

Pause and resume Kaspersky Safe Kids

You can pause Kaspersky Safe Kids for a specified period of time. When you pause Kaspersky Safe Kids, all restrictions are ignored. The child can visit forbidden websites, use forbidden applications, and spend an unlimited amount of time on the computer.

The application resumes automatically when the time you specified is over.

You can only pause Kaspersky Safe Kids on your child's computer account. Kaspersky Safe Kids can't be paused from a parent's computer account or remotely from another computer.

Pause Kaspersky Safe Kids

  1. Log in to your child's computer account.
  2. Open the main application window.
  3. Click Iʼm a Parent.

    A window with application settings opens.

  4. Click Pause Kaspersky Safe Kids.

    The prompt for My Kaspersky credentials opens.

  5. In the prompt for My Kaspersky credentials, enter the password for your My Kaspersky account and click Continue.

    The Pause Kaspersky Safe Kids window opens.

  6. In the pop-up menu, select the amount of time, for which you want to pause Kaspersky Safe Kids.
  7. Click Pause.

Kaspersky Safe Kids is paused until the selected time has elapsed or until the condition for resuming Kaspersky Safe Kids is satisfied.

You can resume Kaspersky Safe Kids manually without waiting for the specified period to elapse.

Resume Kaspersky Safe Kids

  1. Log in to your child's computer account.
  2. Open the main application window.
  3. Click Resume Kaspersky Safe Kids.

Kaspersky Safe Kids resumes monitoring of your child's computer account.

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[Topic 95662]

Turn off monitoring of your child

If you don't want Kaspersky Safe Kids to monitor the computer account of your child anymore, you can turn off the monitoring.

Turn off monitoring of your child

  1. Open the main application window.
  2. Open the list of children and their accounts:
    • If you are logged in to a computer account that isn't monitored by Kaspersky Safe Kids, click Children and accounts at the bottom of the main application window.
    • If you are logged in to a computer account that is monitored by Kaspersky Safe Kids, click Iʼm a Parent and then click Children and Accounts.

    The prompt for My Kaspersky credentials opens.

  3. In the prompt for My Kaspersky credentials, enter the password for your My Kaspersky account and click Continue.

    A window with the list of children opens.

  4. For the child whom you want Kaspersky Safe Kids to stop monitoring, choose the Unassign account item in the pop-up menu.

Kaspersky Safe Kids stops monitoring your child's computer account. You can turn on monitoring of your child by assigning the account again.

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[Topic 137816]

Allow a website or an application on a child's request

The child can request permission to visit a forbidden website or use a forbidden application. This feature lets you adjust Kaspersky Safe Kids settings on the go as needed.

How it works

When your child tries to open a forbidden website or application, Kaspersky Safe Kids blocks it and displays a notification. Your child can click Ask for Permission to request access to the forbidden website or application. The request is automatically displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

Automatic changes to Kaspersky Safe Kids settings

Approved websites and applications are automatically added to the exclusion list and thereafter become allowed for your child. If you wish to change your decision, you can remove a website or application from the exclusion list. For more details, see My Kaspersky help.

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[Topic 151711]

Add computer time on a child's request

Your child can request additional computer time in Kaspersky Safe Kids. This feature lets you remotely adjust Kaspersky Safe Kids settings as needed.

How it works

A few minutes before your child reaches the daily limit on computer time, Kaspersky Safe Kids provides a notification to your child about the approaching break. In the main application window, your child can click Request More Time to request additional computer time. The requests are displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

The weekly schedule is not changed.

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[Topic 97795]

Enable or disable tracing

Tracing is a way to record detailed information about the application's activity. Kaspersky Technical Support specialists use trace files to troubleshoot issues. You can enable application event logging to create trace files and send them to Technical Support if requested. By default, application event logging is disabled.

Enable logging of data to trace files

  1. Log in to an account that isn't monitored by Kaspersky Safe Kids.
  2. Open Kaspersky Safe Kids.
  3. In the menu bar, choose Help > Enable Tracing.

Disable logging of data to trace files

  1. Log in to an account that isn't monitored by Kaspersky Safe Kids.
  2. Open Kaspersky Safe Kids.
  3. In the menu bar, choose Help > Disable Tracing.

Important: Turn on tracing only when a Technical Support specialist asks you to do so.

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[Topic 97964]

Update Kaspersky Safe Kids

A Kaspersky Safe Kids update fixes bugs, adds new features, and improves the performance of existing features.

Kaspersky Safe Kids checks update server once a week for a new version of application. If a new version is available, Kaspersky Safe Kids shows a notification.

If you update the premium version of Kaspersky Safe Kids, you continue to use the premium version of the application after the update.

Update Kaspersky Safe Kids

  1. Log in to an account that isn't monitored by Kaspersky Safe Kids.
  2. Open Kaspersky Safe Kids.
  3. In the menu bar, choose Kaspersky Safe Kids > Check for Updates.

If a newer version is available, Kaspersky Safe Kids starts updating in the background.

Note: If the End User License Agreement changes in connection with an update of Kaspersky Safe Kids, you must accept them before you can install the new version of the application.

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[Topic 26818]

Manage the application from the command line

You can manage Kaspersky Safe Kids from the command line.

Command line syntax:

ksk <command> <parameters>

Use this command to view the application command line syntax:

ksk help

To get help on the syntax of a specific command, you can use one of the following commands:

ksk <command> -?

ksk help <command>

Each command has its own set of parameters.

Important: Manage the application via the command line only when instructed to do so by a Kaspersky Technical Support specialist.

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[Topic 98011]

How to get technical support

If you cannot find a solution to your issue in the documentation or in any of the sources of information about the application, we recommend that you contact Technical Support. Visit the Technical Support website to contact our Technical Support experts, who can answer all your questions about installing and using the application.

Note: Before contacting Technical Support, please read the support rules.

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[Topic 139392]

Sources of information about the application

Kaspersky Safe Kids page on the Kaspersky website

On the Kaspersky Safe Kids page, you can view general information about the application and its functions and features.

The Kaspersky Safe Kids page contains a link to the online store, where you can buy or renew your subscription for the application.

Kaspersky Safe Kids page in the Knowledge Base

The Knowledge Base is a section on the Kaspersky Technical Support website.

On the Kaspersky Safe Kids page in the Knowledge Base, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to buy, install, and use the application.

Articles in the Knowledge Base may provide answers to questions that relate both to Kaspersky Safe Kids as well as other Kaspersky applications. Articles in the Knowledge Base may also contain Technical Support news.

Go to the Knowledge Base from the Help pull-down menu

  1. Choose Help > Support.
  2. Click Technical Support.

Discuss Kaspersky applications on Kaspersky Support Forum

If your question does not require an immediate answer, you can discuss it with Kaspersky experts and other users on our Forum.

On the Forum, you can view discussion topics, post your comments, and create new discussion topics.

Go to the Forum from the Help pull-down menu

  1. Choose Help > Support.
  2. Click Forum.

Note: An internet connection is required to access website resources.

If you can't find a solution to your problem, contact Technical Support.

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[Topic 56776]

Information about third-party code

Information about third-party code is contained in the legal_notices.txt file in the folder where the application has been installed.

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[Topic 95737]

Trademark notices

Registered trademarks and service marks are the property of their respective owners.

App Store, Apple, FileVault, Finder, Mac, OS X, macOS, Safari, and Launchpad are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

Cisco, Cisco Systems, and IOS are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Android, Chrome, Google, Google Play, Google Chrome, and YouTube are trademarks of Google LLC.

Bing, Microsoft, and Windows are trademarks of the Microsoft group of companies.

Mozilla and Firefox are trademarks of the Mozilla Foundation.

Oracle, Java and JavaScript are registered trademarks of Oracle and/or its affiliates.

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[Topic 112858]

The "Sign In to My Kaspersky" window

Email address field

Email address associated with your My Kaspersky account.

Password field

Password for your My Kaspersky account.

By default, the password characters are hidden for security reasons. To view the password, click the eye icon .

Sign In

Clicking this button connects Kaspersky Safe Kids to My Kaspersky.

Create Account

Clicking this button opens a window where you can create a My Kaspersky account.

Forgot your password?

Clicking this link opens a browser window where you can reset the password for your My Kaspersky account.

Did you register via Facebook, Google, or Apple?

Clicking this link lets you sign in to My Kaspersky using your Google, Facebook, or Apple account. When signing in, you will need to add a password for your My Kaspersky account. The password is required for managing Kaspersky Safe Kids settings in your child's computer account.

Note: The availability of the option to sign in with Facebook depends on your region.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

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[Topic 112860]

The "Create a My Kaspersky account" window

Enter email address field

Email address that you want to use with your new My Kaspersky account.

This email address is used to recover your password and receive communications from Kaspersky.

Choose password field

Password for your new My Kaspersky account. The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

Confirm password field

Confirmation of the password for your new My Kaspersky account.

By default, the password characters are hidden for security reasons. To view the password, click the eye icon .

Region selection pop-up menu

A pop-up menu from which you can choose the region for My Kaspersky. This option determines the regional settings for your My Kaspersky account, for example, the display language and available Kaspersky applications. You can change your region for My Kaspersky later only by contacting Technical Support.

I agree to provide Kaspersky with my email address to receive personalized marketing offers

This checkbox enables/disables delivery of email messages with information and promotions from Kaspersky to the specified email address.

Create

Clicking this button creates your new My Kaspersky account.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

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[Topic 137752]

The "Tell us who uses this computer" window

Parents

After you click Parents, the Kaspersky Safe Kids Assistant guides you through setting up the application in parental mode. In this mode, Kaspersky Safe Kids doesn't monitor your children's activities on this computer.

Children

After you click Children, the Kaspersky Safe Kids Assistant guides you through setting up the application. During this process, you can add your children's details to the application and turn on monitoring of their computer accounts. In this mode, Kaspersky Safe Kids protects your children when they use this computer.

Parents and children

After you click Parents and children, the Kaspersky Safe Kids Assistant guides you through setting up the application. During this process, you can add your children's details to the application and turn on monitoring of their computer accounts. In this mode, Kaspersky Safe Kids protects your children when they use this computer.

Advice for parents

Clicking this button opens a window that contains a psychologist's advice on how to discuss the installation of Kaspersky Safe Kids with your child.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

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[Topic 137753]

Main application window

Check Settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

My child uses this computer

Clicking this button opens a window with the list of children. In this window, you can add your children's details to Kaspersky Safe Kids and turn on monitoring of their computer accounts.

Use these preferences for the following tasks

Turn on monitoring of your child

Add your children's details to Kaspersky Safe Kids

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[Topic 95948]

The "Who do you want to set up Kaspersky Safe Kids for?" window

List of children

This list shows children added to your My Kaspersky account. Select the checkbox to the left of children's names to set up Kaspersky Safe Kids for them.

Add Child

Clicking this button adds a child to the list of children.

Name

Your child's name.

This field is displayed when the Add Child button has been clicked.

Birth year

In the pop-up menu, you can select the child's birth year.

Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

This pop-up menu is displayed when the Add Child button has been clicked.

Picture

You can select a preset picture, upload a picture from the computer, or take your own picture using the webcam.

Picture options are displayed when the Add Child button has been clicked.

Clicking this button removes your child from the list.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

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[Topic 95951]

The "Select a computer account" window

List of computer accounts

The list of computer accounts that can be set as your child's account.

Create an account for <child's name>

Clicking this button opens a window where you can create a computer account for your child.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

Turn on monitoring of your child

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[Topic 95953]

The "Create a computer account" window

Full Name

Name of the computer account owner.

Account Name

Name of your new computer account.

Password

Enter a password for your new computer account.

Clicking this button shows/hides the password characters.

Confirm

Re-enter the password for your new computer account.

Hint

Enter a word or phrase that will help you remember the password.

Create Account

Clicking this button adds a new account to your Mac.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

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[Topic 95964]

The "Add a child's details" window

Picture

You can select a preset picture, upload a picture from the computer, or take your own picture using the webcam.

Name

Your child's name.

Birth year

In the pop-up menu, you can select the child's birth year.

Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

Use these preferences for the following tasks

Add your children's details to Kaspersky Safe Kids

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[Topic 127503]

The "Children and their accounts" window

List of children

The list contains your children's details and Kaspersky Safe Kids settings for them.

Assign

Clicking this button opens a window with a list of available computer accounts. You can select an existing account for your child or create a new one.

This button is displayed if no account is selected for your child on this Mac.

Edit

This pop-up menu contains the following items:

  • Check settings on My Kaspersky. Selecting this item opens the Kids section of My Kaspersky in the default browser.

    You must enter your My Kaspersky credentials to sign in to My Kaspersky.

  • Select another account for this child. Selecting this item opens a window where you can change the computer account selected for your child in Kaspersky Safe Kids.
  • Unassign account. Selecting this item stops Kaspersky Safe Kids from monitoring your child's account. This account will no longer be associated with your child.

This menu is displayed if a computer account is selected for your child on this Mac.

Add Child

Clicking this button opens a window where you can specify your child's details.

Use these preferences for the following tasks

Initial setup of Kaspersky Safe Kids

Add your children's details to Kaspersky Safe Kids

Turn on monitoring of your child

Turn off monitoring of your child

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[Topic 95896]

The "Unrestricted account" window

Switch user

Clicking this link takes you to your computer's login window where you can select another account to log in to.

Set up now

Clicking this link opens the list of children.

To access this window, you must enter the credentials for your My Kaspersky account.

Check Settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Children and accounts

Clicking this link opens a window with a list of children and the computer accounts they use. You can view and edit the list of your children and select or change accounts for them.

To access this window, you must enter the credentials for your My Kaspersky account.

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[Topic 95970]

The "Kaspersky Safe Kids is on guard" window

The main application window is displayed when you are logged in to the computer account that you specified for your child.

Iʼm a Parent

Clicking this buttons opens a window where you can pause or resume Kaspersky Safe Kids, go to My Kaspersky to check settings, and open the list of your children and their accounts.

My Kaspersky credentials are required to complete all the actions mentioned above.

More Info

Clicking this button opens a list of current settings for the child.

Resume Kaspersky Safe Kids

Clicking this button resumes monitoring of your child's computer account.

This button appears if Kaspersky Safe Kids is paused.

Request More Time

Clicking the Request More Time button creates a request for additional time on the computer. The requests are displayed on My Kaspersky and on a parent's smartphone or tablet with Kaspersky Safe Kids installed.

This button is displayed only when your child reaches his or her daily time limit on computer use.

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[Topic 151931]

The "Manage Settings for Your Children" window

Check Settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Pause Kaspersky Safe Kids

Clicking this button opens a dialog where you can pause monitoring of your child's computer account for a specific period of time or until a specific condition is satisfied.

To open this dialog, you must enter the credentials for your My Kaspersky account.

Resume Kaspersky Safe Kids

Clicking this button resumes monitoring of your child's computer account.

This button appears if Kaspersky Safe Kids is paused.

Children and Accounts

Clicking this button opens a window with a list of children and the computer accounts they use. You can view and edit the list of your children and select or change accounts for them.

To access this window, you must enter the credentials for your My Kaspersky account.

Use these preferences for the following tasks

Pause and resume Kaspersky Safe Kids

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[Topic 138440]

The "Pause Kaspersky Safe Kids" dialog

Pause for

In this pop-up menu, you can choose how long Kaspersky Safe Kids will be paused.

When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.

Pause

Clicking this button pauses monitoring of the current computer account for a selected period of time or until the current session ends.

Use these preferences for the following tasks

Pause and resume Kaspersky Safe Kids

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[Topic 70875]

The "Application failed to start correctly last time" dialog

Next time send automatically

This checkbox enables/disables automatic sending of error information to Kaspersky.

If the checkbox is selected, information about the application state at the time an error occurs is saved to a file and sent to Kaspersky automatically.

This checkbox is unselected by default.

Donʼt Send

Clicking this button closes the Application failed to start correctly last time window. Error information won't be sent.

Files

Clicking this button opens a window where you can select files with error information that Kaspersky Safe Kids will send to Kaspersky.

Send

Clicking this button sends error information to Kaspersky.

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[Topic 188535]

The "Settings" window

In the Improved experience section, you can read the terms of the Marketing Statement and agree or disagree to send the information listed in the Marketing Statement to Kaspersky.

Show Marketing Statement

Clicking this button opens a window that displays the text of the Marketing Statement.

Help Kaspersky improve its products by sending information about the application and its operating environment

This checkbox enables/disables sending information listed in the Marketing Statement to Kaspersky.

Clicking this button prevents users without administrator privileges from changing the settings of the Kaspersky Safe Kids application.

Clicking this button opens a prompt for administrator credentials. After you enter administrator credentials, application settings become editable.

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[Topic 59305]

The "User support" window

The window provides the following information:

  • Version of Kaspersky Safe Kids
  • Version of the operating system installed on the computer

Technical Support

Clicking this button opens a website with the contact details for regional Technical Support.

Forum

Clicking this button opens the web page of the Kaspersky Forum dedicated to Kaspersky Safe Kids.

Uninstall

Clicking this button opens the Kaspersky Safe Kids uninstaller.

Close

Clicking this button closes the user support window.

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[Topic 134375]

How to discuss installing Kaspersky Safe Kids with your child

Depending on the child's age, you can install Kaspersky Safe Kids and set the rules for using devices yourself, or do it together with your child.

Age: 3-6

Installing Kaspersky Safe Kids does not need to be discussed with children aged 3-6.

You can install the application before you give your child the device. If you let your child use your device, it's a good idea to create a separate account for the child where you can set all the necessary restrictions.

Remember that children can easily become addicted to gadgets. You should not let your child have their phone or tablet during meals or use it as a way to calm them down. Otherwise your child might refuse to eat without a cartoon or cry if you don't give them their phone.

Age: 7-10

Children aged 7-10 might use a computer for schoolwork, and a phone to contact parents and friends, so it's not unusual for them to have their own devices. It's better to install the application before giving your child their first personal device. You can tell your child, for example:

"I've installed a special program to protect you. It will teach you how to stay safe online, warn you about information that's bad, and help you find your phone if you lose it."

You don't need to tell the child about all the program functions. Use the information you get from Kaspersky Safe Kids wisely.

7-10 year olds spend most of their free time playing. If children spend all their time playing computer games, they can become addicted. It's important to control the time your child spends in front of the screen. The recommended time limit is no more than 2 hours a day.

Age: 11-13

Installing Kaspersky Safe Kids should be discussed with children aged 11-13.

You can link it to buying a new device your child has been hankering after. You can say:

"I'll buy you a new phone (computer) on one condition – Kaspersky Safe Kids will be installed on it. It will protect you from dangerous websites, warn me about unknown people trying to make contact with you, and let me know where you are."

If you have no plans to buy a new device, tell the child about your concerns and suggest a compromise:

"You hear all the time about threats online and in real life: kidnapping, mugging, terrorism, gambling, cyberstalking, blackmail, etc. (It would be good to give a real-life example that the child knows about.) I worry a lot about you, but understand you're growing up and want more freedom and independence. Let's agree that I'll stop nagging you about what you're doing, but we'll install a program to protect you from dangerous websites, warn me if an unknown person is trying to make contact with you, and tell me where you are. What d'you say?"

With 11-13 year olds, you should focus on three important features of the application: location tracking, monitoring of social media and suspicious contacts, and prevention of social media addiction. There's no need to tell your child about all the tools in Kaspersky Safe Kids.

Don't hide the fact that you will be able to see information about your child's location. It's better to say:

"You're becoming more mature and independent. I'm happy about that, but worry I won't be able to help you if you suddenly need me. Spend time with friends by all means, but don't go far. I have to know where you are. Let's decide together where you can hang out freely. This program will tell me if you go somewhere else. If you do need to go somewhere else, call me, OK?"

Warn your adolescent child that the application will let you read his/her messages in social media and warn you about suspicious contacts:

"Like everyone else, I can view your page, but only what you post publicly. Don't worry, I won't be able to look at your private messages. I respect your privacy. But if someone suspicious tries to 'friend' you, for example, a grown-up stranger, the program will tell me about it."

For 11-13 year olds, peer group status is especially important. They use the internet as a tool for communicating and socializing. Explain to your child that it's important to take regular breaks from social media and make a suggestion:

"Many people, not just teenagers, have problems with social media overuse. In severe cases, it might be required to see a psychiatrist. The simplest way to prevent such a situation is to limit social media use. You can use social media on one condition: I forbid it during school time and at night."

With children this age, excessive control can harm your relationship. Use the information you get from Kaspersky Safe Kids wisely. In some situations you might have to make your own conclusions, but it's not necessary to say anything to your child.

Age: 14-17

If your child is aged 14-17, you must reach a mutual agreement to use Kaspersky Safe Kids.

If you install the application without their consent, it could have undesirable consequences. You can say:

"You're already independent, and I realize you just think I'm fussing. But even adults sometimes get into difficult situations. I'd feel so much better if you agreed to install a special program on your phone and computer to warn me about threats and suspicious contacts, and protect you against buying things by mistake and financial fraud. I promise I won't use functions you really don't want me to."

Your child's voluntary consent to install the application is a sign of trust. Remember that most children over the age of 14 are sufficiently tech-savvy to delete any application from their device. Your teenager could simply turn off their phone, buy another device, or open a different social media account.

Many 14-17 year olds have their first experience of falling in love and become increasingly interested in relationships, including sexual ones. Your child might be unwilling to open up about this. Be understanding and let him/her view websites on this topic that you consider appropriate.

Note: The advice for parents is a recommendation. Use it in accordance with local laws.

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[Topic 231641]

The "Verify Certificate" window

Show Certificate

Clicking this button opens a system window with information about the certificate.

Cancel

Clicking this button closes the window.

Add to Trusted

Clicking this button opens a window where you can add the certificate to the trusted certificates list. To do this, enter administrator credentials. Then your child will be able to connect to the corresponding server without any notifications.

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