Contents
- Kaspersky Safe Kids help
- Overview
- FAQ
- Install and uninstall the application
- Kaspersky Safe Kids application interface
- Kaspersky Safe Kids application licensing
- Data provision
- Perform common tasks
- Open and quit the application
- Add your children's details to Kaspersky Safe Kids
- Turn on monitoring of your child
- Pause and resume Kaspersky Safe Kids
- Turn off monitoring of your child
- Allow a website or an application on a child's request
- Add computer time on a child's request
- Enable or disable tracing
- Update Kaspersky Safe Kids
- Manage the application from the command line
- How to get technical support
- Sources of information about the application
- Legal
Kaspersky Safe Kids help
Welcome to Kaspersky Safe Kids
- What's new in this version
- Kaspersky Safe Kids overview
- Types of restrictions for your child
- Compare free and premium version
Getting started
- Hardware and software requirements
- Install Kaspersky Safe Kids
- Setup Kaspersky Safe Kids for your children
- Add another child's details to Kaspersky Safe Kids
- Edit Kaspersky Safe Kids settings for your child
Perform common tasks
- Pause and resume Kaspersky Safe Kids
- Turn off monitoring of your child
- Allow a website or an application on a child's request
- Add computer time on a child's request
Personal data protection
- About data provided
- Compliance with European Union law
- Contents of trace files, dump files, and settings files
Contact Technical Support
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Overview
Kaspersky Safe Kids monitors your children's safety on the internet and in daily life. You decide what is safe for your children: what websites they can visit, how far away from home they can walk, and how many hours they can spend using the computer or smartphone. The application ensures that your children follow the rules you have set.
Kaspersky Safe Kids is suitable for children of any age. When you specify the child's birth year in Kaspersky Safe Kids, the application automatically chooses settings appropriate for that age.
When your children surf the internet, Kaspersky Safe Kids helps you:
- Show your children only safe internet search results. For example, Kaspersky Safe Kids hides pages with adult content.
- Stop your children from visiting unsafe websites by restricting a specific category (such as gambling websites).
- Find out what websites your children have visited.
- Learn about your children's social networks posts and the friends your children communicate with.
- Help your children spend less time on the internet by setting time limits on internet use.
- Block access to all websites, if needed.
When your children spend time on the computer, tablet or smartphone, Kaspersky Safe Kids helps you:
- Learn how much time your children have spent on the devices.
- Help your children spend less time on devices by setting time limits on device use.
- Limit use of specific applications or all applications in a specific category (such as computer games) to help your children make time for homework and other activities.
- Block use of applications that are not age-appropriate for your children.
When you are not with your children, Kaspersky Safe Kids helps you:
- Check your children's location on a map.
- Set up a safe area on a map and receive notifications if your children go outside the safe area.
- Receive alerts about the children's activity by email or notifications on your smartphone.
- Receive and answer requests made by your children via Kaspersky Safe Kids.
Kaspersky Safe Kids can be installed on Windows, macOS, Android, and iOS devices.
Note: To monitor your children's safety, install Kaspersky Safe Kids on each device they use.
Kaspersky Safe Kids settings
You change Kaspersky Safe Kids default settings and view reports about your children's activity in the Kids section on
. To sign in to My Kaspersky, you need a .You can also install Kaspersky Safe Kids on your smartphone, set the app for parent's use and check settings, notifications, and reports in the app.
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What's new in this version
This Help applies to Kaspersky Safe Kids for Mac 1.8.
Kaspersky Safe Kids offers the following new features and improvements:
- The new macOS 13 Ventura is now supported.
- You can use your Google, Facebook, or Apple account to sign in to My Kaspersky.
Note: The availability of the option to sign in with Facebook depends on your region.
- General bug fixes and improvements.
Hardware and software requirements
Kaspersky Safe Kids has the following hardware and software requirements:
- Processor type: Intel, Apple silicon
- 2 GB of memory (RAM)
- 650 MB of free disk space
- macOS 10.15, 11, 12, or 13
- Internet connection
Supported browsers:
- Safari 15.1 or later
- Google Chrome 102.0 or later
- Mozilla Firefox 89.0 or later
Manage Kaspersky Safe Kids on My Kaspersky
All Kaspersky Safe Kids settings are managed in the Kids section on the My Kaspersky website. After you change Kaspersky Safe Kids settings, they are synced between the My Kaspersky website and the installations of Kaspersky Safe Kids on your children's devices.
You can review and adjust the following settings on My Kaspersky:
- Add, edit, or delete children's details.
- Restrict access to specific websites and applications.
- Block access to all websites or set up an allowlist of websites.
- Limit device use time.
- Limit application use time.
- Select a safe area for your child on a map.
- Respond to your child's requests.
You can also monitor your child's activity:
- Locate your child's mobile devices.
- Check your child's social networks posts.
- View daily reports about your child's activity.
Open My Kaspersky from an account that is monitored by Kaspersky Safe Kids
Open My Kaspersky from an account that isn't monitored by Kaspersky Safe Kids
Note: While on the go, you can also get notifications about your children's activity from the Kaspersky Safe Kids mobile app on your smartphone or tablet.
Initial setup of Kaspersky Safe Kids
After installation finishes, the Kaspersky Safe Kids Setup Assistant guides you through the Kaspersky Safe Kids setup process. Before starting the initial setup, you must grant the necessary permissions to allow the application to work properly.
During setup, you perform the following actions:
- Connect to My Kaspersky using your My Kaspersky account or register on My Kaspersky if you don't have an account.
Important: After the protection for your child is set, you can't change the My Kaspersky account that you have signed in to. If you want to use another My Kaspersky account, you need to reinstall Kaspersky Safe Kids.
- Add your children's details to the application.
If you have added your children's details on My Kaspersky or via the Kaspersky Safe Kids mobile app, Kaspersky Safe Kids receives and displays these details automatically.
- Select a computer account for each child.
After this, Kaspersky Safe Kids setup is finished. Kaspersky Safe Kids starts monitoring the computer accounts that you selected for your children.
Note: Kaspersky Safe Kids settings are applied to the selected accounts according to the age of each child. You can view and change Kaspersky Safe Kids settings on My Kaspersky in the Kids section or in Kaspersky Safe Kids installed on the parent's mobile device (running Android or iOS).
Register on My Kaspersky from Kaspersky Safe Kids
Add your child's details to Kaspersky Safe Kids
Select a computer account for your child
Create a computer account for your child
Note: If the FileVault feature is turned on in System Settings on your Mac, grant Kaspersky Safe Kids the permission to decrypt files in your child's computer account so that it becomes available when the application restarts.
Main application window
The main application window displays the current account settings. Both parents and children can interact with the main application window.
By default, the main application window displays today's time limits on computer use. By clicking More Info, you can view the current Kaspersky Safe Kids settings for the child and manage the application.
The main application window lets you do the following:
- Check today's time limits on computer use.
- Request more computer time when time is running out.
- View current account settings.
- Pause Kaspersky Safe Kids.
- Edit the computer accounts specified for the children.
- Go to My Kaspersky to change settings.
- Go to the App Store or another online store to download Kaspersky Safe Kids for your mobile devices.
Note: Kaspersky Safe Kids requires My Kaspersky credentials to pause the application, edit your children's computer accounts, and change settings on My Kaspersky.
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Types of restrictions for your child
You can give your child freedom in his or her activities on the computer or internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.
- If you set the Warning option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
- If you set the Warning option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.
If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.
See sections Allow a website or an application on a child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.
Safe Search
Also, you can control the internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a warning.
Kaspersky Safe Kids supports Safe Search in the following search engines: Google (including "Ok Google"), Bing, Mail.ru, Yandex, Yahoo! and YouTube.
Important: If the child searches for something using the Google search engine in Google Chrome or Mozilla Firefox, the Safe Search option does not work and the search request is not displayed in the reports on My Kaspersky. You can set Safari as the default search browser for your child or disable the HTTP3 (QUIC) protocol in Google Chrome and Mozilla Firefox to allow Safe Search to work.
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Uninstall Kaspersky Safe Kids
Kaspersky Safe Kids is protected against uninstallation by your child. When you uninstall Kaspersky Safe Kids, you must enter an administrator account password. Don't give this password to your children. Make sure this password is strong so your children can't guess it. If your children guess this password, they will be able to secretly uninstall Kaspersky Safe Kids from the computer.
The application notifies you about the attempt to uninstall Kaspersky Safe Kids when your child clicks Uninstall in his or her account. You won't receive a notification if the application is moved to the Bin or if your child uninstalls the application when logged in as an administrator.
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Limitations and warnings
Application denylist
By default, the list of restricted applications contains the following applications:
- Yandex.Browser
- Opera
Kaspersky Safe Kids blocks these applications so kids can't use them to get around your restrictions by visiting forbidden websites and spending an unlimited amount of time on the computer. We don't recommend changing these settings if you want to block harmful content in browsers or create a schedule when your child can use the Mac.
Moving Kaspersky Safe Kids to a new Mac with Migration Assistant
If you move Kaspersky Safe Kids from your old Mac to a new Mac using Migration Assistant, the application will not be connected to My Kaspersky after migration. Child protection will be turned off by default. To resume protection using the settings specified on My Kaspersky, you need to sign in to My Kaspersky in the application.
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Hardware and software requirements
Kaspersky Safe Kids has the following hardware and software requirements:
- Processor type: Intel, Apple silicon
- 2 GB of memory (RAM)
- 650 MB of free disk space
- macOS 10.15, 11, 12, or 13
- Internet connection
Supported browsers:
- Safari 15.1 or later
- Google Chrome 102.0 or later
- Mozilla Firefox 89.0 or later
Install Kaspersky Safe Kids
Kaspersky Safe Kids can be installed on your child's computer and on a family computer used by your child. If your children don't use a computer, you don't need to install Kaspersky Safe Kids on it.
Depending on your child's age, you can install the application and set the rules on device use alone or with your child. Our advice for parents will help you discuss installing Kaspersky Safe Kids with your child.
You can download Kaspersky Safe Kids from the My Kaspersky website or the Kaspersky website.
Note: Internet access is required to install, use, and update Kaspersky Safe Kids.
Before installation, please read the computer requirements.
After you have installed Kaspersky Safe Kids on your Mac, you can proceed with granting permissions and initial setup.
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Grant the necessary permissions to Kaspersky Safe Kids
Kaspersky Safe Kids starts on your computer right after installation. To protect your Mac right away, the application prompts you to grant the necessary permissions to Kaspersky Safe Kids to provide complete protection of your children.
For more information about the permissions you are granting, click .
Note: An internet connection is required for basic setup of Kaspersky Safe Kids.
Start Kaspersky Safe Kids for the first time on a Mac running macOS 10.15
Start Kaspersky Safe Kids for the first time on a Mac running macOS 11 or later
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Initial setup of Kaspersky Safe Kids
After installation finishes, the Kaspersky Safe Kids Setup Assistant guides you through the Kaspersky Safe Kids setup process. Before starting the initial setup, you must grant the necessary permissions to allow the application to work properly.
During setup, you perform the following actions:
- Connect to My Kaspersky using your My Kaspersky account or register on My Kaspersky if you don't have an account.
Important: After the protection for your child is set, you can't change the My Kaspersky account that you have signed in to. If you want to use another My Kaspersky account, you need to reinstall Kaspersky Safe Kids.
- Add your children's details to the application.
If you have added your children's details on My Kaspersky or via the Kaspersky Safe Kids mobile app, Kaspersky Safe Kids receives and displays these details automatically.
- Select a computer account for each child.
After this, Kaspersky Safe Kids setup is finished. Kaspersky Safe Kids starts monitoring the computer accounts that you selected for your children.
Note: Kaspersky Safe Kids settings are applied to the selected accounts according to the age of each child. You can view and change Kaspersky Safe Kids settings on My Kaspersky in the Kids section or in Kaspersky Safe Kids installed on the parent's mobile device (running Android or iOS).
Register on My Kaspersky from Kaspersky Safe Kids
Add your child's details to Kaspersky Safe Kids
Select a computer account for your child
Create a computer account for your child
Note: If the FileVault feature is turned on in System Settings on your Mac, grant Kaspersky Safe Kids the permission to decrypt files in your child's computer account so that it becomes available when the application restarts.
About two-step verification
Important: Two-step verification may be unavailable in your region. For more details, see the My Kaspersky help.
Two-step verification prevents bad guys from signing in to your My Kaspersky account even if they know your password. To verify your identity, you will receive a unique security code in one of the following ways:
- Via an SMS. We use the phone number you save on My Kaspersky. This means that both your password and your phone are needed to sign in to your account.
- Via an authenticator app. You first need to set up two-step verification via your mobile phone number for the authenticator app feature to be available.
You can turn on two-step verification on My Kaspersky. If you change your phone number, you can update it on My Kaspersky. If you are already signed in to your account on a device, nothing will change for you. For detailed instructions, see the My Kaspersky help.
Note: The security code is valid for a short period. If it expires, request another security code.
If you haven't received an SMS message with a security code
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Types of restrictions for your child
You can give your child freedom in his or her activities on the computer or internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.
- If you set the Warning option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
- If you set the Warning option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.
If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.
See sections Allow a website or an application on a child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.
Safe Search
Also, you can control the internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a warning.
Kaspersky Safe Kids supports Safe Search in the following search engines: Google (including "Ok Google"), Bing, Mail.ru, Yandex, Yahoo! and YouTube.
Important: If the child searches for something using the Google search engine in Google Chrome or Mozilla Firefox, the Safe Search option does not work and the search request is not displayed in the reports on My Kaspersky. You can set Safari as the default search browser for your child or disable the HTTP3 (QUIC) protocol in Google Chrome and Mozilla Firefox to allow Safe Search to work.
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Uninstall Kaspersky Safe Kids
Kaspersky Safe Kids is protected against uninstallation by your child. When you uninstall Kaspersky Safe Kids, you must enter an administrator account password. Don't give this password to your children. Make sure this password is strong so your children can't guess it. If your children guess this password, they will be able to secretly uninstall Kaspersky Safe Kids from the computer.
The application notifies you about the attempt to uninstall Kaspersky Safe Kids when your child clicks Uninstall in his or her account. You won't receive a notification if the application is moved to the Bin or if your child uninstalls the application when logged in as an administrator.
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Main application window
The main application window displays the current account settings. Both parents and children can interact with the main application window.
By default, the main application window displays today's time limits on computer use. By clicking More Info, you can view the current Kaspersky Safe Kids settings for the child and manage the application.
The main application window lets you do the following:
- Check today's time limits on computer use.
- Request more computer time when time is running out.
- View current account settings.
- Pause Kaspersky Safe Kids.
- Edit the computer accounts specified for the children.
- Go to My Kaspersky to change settings.
- Go to the App Store or another online store to download Kaspersky Safe Kids for your mobile devices.
Note: Kaspersky Safe Kids requires My Kaspersky credentials to pause the application, edit your children's computer accounts, and change settings on My Kaspersky.
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Notifications
Kaspersky Safe Kids displays notifications in the upper-right part of the screen to inform you or your children of events that require attention (for example, a notification about the remaining computer time appears when your children log in to their computer accounts). Notifications may also appear in Notification Center.
Kaspersky Safe Kids doesn't have permission to display notifications by default.
Allow notifications from Kaspersky Safe Kids
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About the license
A license is the right to use the service on the terms of the End User License Agreement.
A license includes the right to:
- Use the application on one or more computers or devices.
- Get assistance from Technical Support.
- Receive updates.
You can use the following versions of the application:
- Free version. The free version of Kaspersky Safe Kids offers the basic functionality. You can switch from the free version to the premium version by purchasing the premium version in the online store or on the My Kaspersky website.
- Premium version. The premium version of Kaspersky Safe Kids offers the application's full functionality. The premium version has a limited license period. When the license expires, the application's premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids or renew the premium version.
Compare free and premium versions of the application
Features of Kaspersky Safe Kids |
Free version |
Premium version |
View reports on the amount of time your child spends on the computer |
– |
+ |
View reports on all websites visited by your child |
– |
+ |
Set time limits on computer use |
+ |
+ |
Set the weekly computer use schedule |
– |
+ |
Set time limits on application use |
– |
+ |
Safe Search for internet searches by your child |
+ |
+ |
Block specific application categories |
+ |
+ |
Block specific website categories |
+ |
+ |
Block specific applications |
+ |
+ |
Block specific websites |
+ |
+ |
Monitor your child's social networks posts |
– |
+ |
Your child can request additional time on the computer |
+ |
+ |
Your child can request permission to visit forbidden websites and use forbidden applications |
+ |
+ |
About the End User License Agreement
The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the application.
Important: Carefully read the License Agreement before you start using the application.
You can view the terms of the End User License Agreement using the following methods:
- During installation of Kaspersky Safe Kids
- By reading the license.txt document in the application installation folder
By installing Kaspersky Safe Kids, you confirm that you understand and accept the terms of the End User License Agreement. If you don't accept the terms of the End User License Agreement, cancel installation of Kaspersky Safe Kids and don't use the application.
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About the activation code
An activation code is a unique sequence of 20 letters and numbers. You enter an activation code on the My Kaspersky website to activate the premium version of Kaspersky Safe Kids. The premium version's subscription period starts when you enter the activation code on the My Kaspersky website.
If your My Kaspersky account already has a valid activation code for Kaspersky Safe Kids, the application recognizes the activation code and switches to the premium version when you connect to My Kaspersky with your account.
You can obtain an activation code in one of the following ways:
- If you have purchased Kaspersky Total Security integrated solution, an activation code for Kaspersky Safe Kids is provided according the licensing terms of these applications.
- If you have purchased or subscribed to Kaspersky Security Cloud – Family package, an activation code for Kaspersky Safe Kids is provided according the licensing terms of Kaspersky Security Cloud.
- If you have purchased Kaspersky Safe Kids in the online store or on My Kaspersky, an activation code is sent to the email address that you specified when ordering the product.
Contact Technical Support to recover your activation code if you lose it.
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About data provided
Data provided to Kaspersky by using Kaspersky Safe Kids 1.8
Kaspersky protects any information thus received in accordance with law and applicable Kaspersky rules. Data is transmitted over a secure channel.
The personal data provided under the End User License Agreement (License Agreement) is listed in the corresponding legal document. You can view the License Agreement by reading the license.txt document in the application installation folder.
Non-personal data provided for the core functionality:
- Information about the Rightholder's service: Software ID; full version of the Software; the config identifier; the result of the Software action; error code.
Non-personal data provided for improving software quality:
- Information about the operating system (OS): OS version, OS build number, OS update number, OS edition, extended information about the OS edition.
- Information about the quality of the installed application update: version of the updater component; OS Service Pack version; update task type; error code of the update task; Software health status after update; number of failed update installations for the updater component; number of update installation errors for the updater component.
- Information about the use of Kaspersky Security Network (KSN): ID of the KSN service accessed by the Software; total number of requests to KSN; number of requests for which a response was found in the local request database; number of unsuccessful requests to KSN caused by network problems; number of unsuccessful requests caused by KSN being disabled in the Software settings; number of unsuccessful requests to KSN caused by routing errors; temporal distribution of successful requests to KSN; temporal distribution of cancelled requests to KSN; temporal distribution of requests to KSN that timed out; protocol used to exchange data with KSN; ID of the KSN service accessed by the Software; temporal distribution of successful KSN connections; temporal distribution of unsuccessful KSN connections; temporal distribution of successful KSN transactions; temporal distribution of unsuccessful KSN transactions; number of KSN connections taken from the cache; number of successful KSN connections; number of unsuccessful KSN connections; number of successful KSN transactions; number of unsuccessful KSN transactions; temporal distribution of successful KSN connections; temporal distribution of unsuccessful KSN connections; temporal distribution of successful KSN transactions; temporal distribution of unsuccessful KSN transactions; number of KSN connections taken from the cache; number of successful KSN connections; number of unsuccessful KSN connections; number of successful KSN transactions; number of unsuccessful KSN transactions; protocol used to exchange data with KSN; date and time when statistics started being received; date and time when statistics stopped being received; number of new KSN connections.
Non-personal data provided for the timely identification and correction of errors related to installing, uninstalling, and updating the software:
- Information about the Rightholder's service: Software ID; Software localization; code of the partner organization associated with the Software rebranding.
- Information about installed applications: Software installation/uninstallation status; installation error code; installation type (new installation, update); duration of Software installation in seconds.
- Information about the operating system (OS): operating system family; version of the operating system installed on the user's computer; OS build number; OS Service Pack version; operating system bit version.
- Information about the user's device: device type (laptop, desktop, tablet); device model.
Compliance with European Union law
When distributed in the European Union, Kaspersky Safe Kids complies with the terms of the General Data Protection Regulation (GDPR).
Before you install Kaspersky Safe Kids you will be offered to read and accept the terms and conditions required for use of the application: the End User License Agreement and the Privacy Policy. When you accept the End User License Agreement, you confirm that you are of the required age to install Kaspersky Safe Kids within the European Union. You will also be asked to accept the Statement Regarding Data Processing for Marketing Purposes which allows Kaspersky to offer you additional benefits. If you choose to accept this statement, you can still revoke your acceptance in the application settings at any time.
Revoke your acceptance of the Statement Regarding Data Processing for Marketing Purposes
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Contents of trace files, dump files, and settings files
Contents and storage of trace files
Trace files contain the following information about events occurring during the operation of Kaspersky Safe Kids:
- Event time
- Execution thread number
- Application component that caused the event
- Degree of event severity (informational event, warning, critical event, error)
- Description of command execution and the result of execution of this command
Trace files contain only data required to troubleshoot the application. Kaspersky uses trace files to investigate incidents associated with errors in the operation of Kaspersky Safe Kids.
By default, the trace file writing functionality is disabled. You can enable the trace file writing functionality in the graphical user interface of Kaspersky Safe Kids.
Trace files can be sent to Kaspersky only manually. Kaspersky Safe Kids does not send trace files to Kaspersky automatically.
You can choose the method by which to send trace files to Kaspersky.
Before sending trace files to Kaspersky, view the data contained in trace files you are sending. The names of trace files and their location on the computer are described in paragraphs below.
Important: Trace files can contain confidential data.
By sending trace files to Kaspersky, you express your consent to disclosure of data contained in the trace files to Kaspersky, including confidential data, and also consent to the method of transmission.
Contents of install.log trace files
Install.log trace files contain information about events that occur during the following processes:
- Downloading of the Kaspersky Safe Kids installation package
- Installation of Kaspersky Safe Kids
Install.log trace files can contain addresses of servers from which the application installation package has been downloaded, the full names of the files and icons installed.
Install.log trace files are stored in the /private/var/log
folder.
Install.log trace files are stored on your computer from the time when you install the application and are deleted upon the first shutdown of the operating system after installation.
Contents of the ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files
The ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files contain information about events occurring in the graphical user interface during the following processes:
- Connecting to My Kaspersky
- Fetching parameters from My Kaspersky
- Sending statistics to My Kaspersky
- Applying application settings
- Applying user protection settings
The ksk_agent_<timestamp>.log trace file can contain the following data:
- Names and IDs of users of the macOS operating system
- Addresses of Kaspersky websites
- Full names of Kaspersky Safe Kids application files
- Proxy server user names and passwords
- Website user names and passwords, if the user is signed in to such websites at the time when data is written to the trace file
The ksk_app_<timestamp>.log trace file can contain the following data:
- Names and IDs of users of the macOS operating system
- Addresses of Kaspersky websites
- Full names of Kaspersky Safe Kids application files
The ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files are stored in the ~/Library/Logs/Kaspersky Lab
folder.
The ksk_agent_<timestamp>.log and ksk_app_<timestamp>.log trace files are stored on your computer from the time when you enable the trace file writing functionality and are deleted together with the application.
Contents of ksk_daemon_<timestamp>.log trace files
ksk_daemon_<timestamp>.log files contain information about events that occur during the following processes:
- Connecting to My Kaspersky
- Fetching parameters from My Kaspersky
- Sending statistics to My Kaspersky
- Application settings
- Applying user protection settings
- Sending statistics to Kaspersky Security Network
- User visits to websites
- Usage of applications by the user
- Usage of the device by the user
- Application database updates and automatic updates of the application when an unprotected account is used
ksk_daemon_<timestamp>.log trace files can contain the following data:
- Full names of application files
- Proxy server name and IP address
- User protection settings
- Addresses of websites visited
- Names and IDs of users of the macOS operating system
- Proxy server user names and passwords
- Website user names and passwords, if the user is signed in to such websites at the time when data is written to the trace file
ksk_daemon_<timestamp>.log trace files are stored in the /Library/Logs/Kaspersky Lab
folder.
ksk_daemon_<timestamp>.log trace files are stored on your computer from the time when you enable the trace file writing functionality and are deleted together with the application.
Important: To prevent user names and passwords used for signing in to websites from being recorded in trace files, it is recommended not to sign in to websites when the trace file writing functionality is enabled.
About data in memory dump files
Memory dump files are needed to troubleshoot the application.
Dump files include all information about the working memory of the application's processes at the time the dump is created. Memory dumps may contain confidential information, for example:
- Process name and ID
- Path to the executable module
- Software version
- Bit version of the process (32- or 64-bit)
- Parent process name and ID
- Software crash date and time
- Operating system version
- Report version
- Type of error that caused the Software crash
- Error information
- Number of the thread in which the error occurred
- Call stacks for each thread during the Software crash (frame number, module name, address in the code, name of the function at the corresponding address)
- Registry values of the thread in which the error occurred
- List of loaded modules with the address at which the module is loaded, module name, module version, UUID, and path to the module
Memory dump files are not sent automatically. Memory dump files are sent to Kaspersky only with your consent. You can view the contents of memory dump files before sending them.
Additional files
In addition, Kaspersky Safe Kids generates additional settings files that are stored on the user computer. These files may contain information necessary for operation of the Software: settings, internal databases, configuration files.
Technical Support specialists might ask you to provide the additional files in order to shorten the time required to process requests associated with errors in the Software. The user sends this data manually at the request of a Technical Support specialist.
By sending the additional settings files to Technical Support, you agree to provide all data they contain and you consent to the method used to send them. Before sending these files, please review their contents.
These additional files may contain the following information:
- Proxy server settings – the user name and password hash
- Credentials for connecting to My Kaspersky
- Information about applications and executable files and their categories
- Information about a child
- Information about rules set on My Kaspersky (for example, allowed and disallowed websites and website categories)
Open and quit the application
After installation, the application starts running in the background. Later, the application starts when the operating system starts.
Open the application to set up Kaspersky Safe Kids for your child, change the computer account assigned to your child, pause Kaspersky Safe Kids, or stop the application.
Note: If you quit Kaspersky Safe Kids, the application continues to monitor your child in the background.
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Add your children's details to Kaspersky Safe Kids
You can add your children's details to Kaspersky Safe Kids in the application or on My Kaspersky.
Add your children's details to Kaspersky Safe Kids
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Turn on monitoring of your child
You can turn on monitoring of your child on a selected computer account after you add the child's details to Kaspersky Safe Kids.
Turn on monitoring of your child
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Pause and resume Kaspersky Safe Kids
You can pause Kaspersky Safe Kids for a specified period of time. When you pause Kaspersky Safe Kids, all restrictions are ignored. The child can visit forbidden websites, use forbidden applications, and spend an unlimited amount of time on the computer.
The application resumes automatically when the time you specified is over.
You can only pause Kaspersky Safe Kids on your child's computer account. Kaspersky Safe Kids can't be paused from a parent's computer account or remotely from another computer.
You can resume Kaspersky Safe Kids manually without waiting for the specified period to elapse.
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Turn off monitoring of your child
If you don't want Kaspersky Safe Kids to monitor the computer account of your child anymore, you can turn off the monitoring.
Turn off monitoring of your child
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Allow a website or an application on a child's request
The child can request permission to visit a forbidden website or use a forbidden application. This feature lets you adjust Kaspersky Safe Kids settings on the go as needed.
How it works
When your child tries to open a forbidden website or application, Kaspersky Safe Kids blocks it and displays a notification. Your child can click Ask for Permission to request access to the forbidden website or application. The request is automatically displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.
You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.
Automatic changes to Kaspersky Safe Kids settings
Approved websites and applications are automatically added to the exclusion list and thereafter become allowed for your child. If you wish to change your decision, you can remove a website or application from the exclusion list. For more details, see My Kaspersky help.
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Add computer time on a child's request
Your child can request additional computer time in Kaspersky Safe Kids. This feature lets you remotely adjust Kaspersky Safe Kids settings as needed.
How it works
A few minutes before your child reaches the daily limit on computer time, Kaspersky Safe Kids provides a notification to your child about the approaching break. In the main application window, your child can click Request More Time to request additional computer time. The requests are displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.
You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.
The weekly schedule is not changed.
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Enable or disable tracing
Tracing is a way to record detailed information about the application's activity. Kaspersky Technical Support specialists use trace files to troubleshoot issues. You can enable application event logging to create trace files and send them to Technical Support if requested. By default, application event logging is disabled.
Enable logging of data to trace files
Disable logging of data to trace files
Important: Turn on tracing only when a Technical Support specialist asks you to do so.
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Update Kaspersky Safe Kids
A Kaspersky Safe Kids update fixes bugs, adds new features, and improves the performance of existing features.
Kaspersky Safe Kids checks update server once a week for a new version of application. If a new version is available, Kaspersky Safe Kids shows a notification.
If you update the premium version of Kaspersky Safe Kids, you continue to use the premium version of the application after the update.
Note: If the End User License Agreement changes in connection with an update of Kaspersky Safe Kids, you must accept them before you can install the new version of the application.
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Manage the application from the command line
You can manage Kaspersky Safe Kids from the command line.
Command line syntax:
ksk <command> <parameters>
Use this command to view the application command line syntax:
ksk help
To get help on the syntax of a specific command, you can use one of the following commands:
ksk <command> -?
ksk help <command>
Each command has its own set of parameters.
Important: Manage the application via the command line only when instructed to do so by a Kaspersky Technical Support specialist.
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How to get technical support
If you cannot find a solution to your issue in the documentation or in any of the sources of information about the application, we recommend that you contact Technical Support. Visit the Technical Support website to contact our Technical Support experts, who can answer all your questions about installing and using the application.
Note: Before contacting Technical Support, please read the support rules.
Sources of information about the application
Kaspersky Safe Kids page on the Kaspersky website
On the Kaspersky Safe Kids page, you can view general information about the application and its functions and features.
The Kaspersky Safe Kids page contains a link to the online store, where you can buy or renew your subscription for the application.
Kaspersky Safe Kids page in the Knowledge Base
The Knowledge Base is a section on the Kaspersky Technical Support website.
On the Kaspersky Safe Kids page in the Knowledge Base, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to buy, install, and use the application.
Articles in the Knowledge Base may provide answers to questions that relate both to Kaspersky Safe Kids as well as other Kaspersky applications. Articles in the Knowledge Base may also contain Technical Support news.
Go to the Knowledge Base from the Help pull-down menu
Discuss Kaspersky applications on Kaspersky Support Forum
If your question does not require an immediate answer, you can discuss it with Kaspersky experts and other users on our Forum.
On the Forum, you can view discussion topics, post your comments, and create new discussion topics.
Go to the Forum from the Help pull-down menu
Note: An internet connection is required to access website resources.
If you can't find a solution to your problem, contact Technical Support.
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Information about third-party code
Information about third-party code is contained in the legal_notices.txt file in the folder where the application has been installed.
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Trademark notices
Registered trademarks and service marks are the property of their respective owners.
App Store, Apple, FileVault, Finder, Mac, OS X, macOS, Safari, and Launchpad are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Cisco, Cisco Systems, and IOS are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
Android, Chrome, Google, Google Play, Google Chrome, and YouTube are trademarks of Google LLC.
Bing, Microsoft, and Windows are trademarks of the Microsoft group of companies.
Mozilla and Firefox are trademarks of the Mozilla Foundation.
Oracle, Java and JavaScript are registered trademarks of Oracle and/or its affiliates.
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The "Sign In to My Kaspersky" window
Email address field
Email address associated with your My Kaspersky account.
Password field
Password for your My Kaspersky account.
By default, the password characters are hidden for security reasons. To view the password, click the eye icon .
Sign In
Clicking this button connects Kaspersky Safe Kids to My Kaspersky.
Create Account
Clicking this button opens a window where you can create a My Kaspersky account.
Forgot your password?
Clicking this link opens a browser window where you can reset the password for your My Kaspersky account.
Did you register via Facebook, Google, or Apple?
Clicking this link lets you sign in to My Kaspersky using your Google, Facebook, or Apple account. When signing in, you will need to add a password for your My Kaspersky account. The password is required for managing Kaspersky Safe Kids settings in your child's computer account.
Note: The availability of the option to sign in with Facebook depends on your region.
The "Create a My Kaspersky account" window
Enter email address field
Email address that you want to use with your new My Kaspersky account.
This email address is used to recover your password and receive communications from Kaspersky.
Choose password field
Password for your new My Kaspersky account. The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.
Confirm password field
Confirmation of the password for your new My Kaspersky account.
By default, the password characters are hidden for security reasons. To view the password, click the eye icon .
Region selection pop-up menu
A pop-up menu from which you can choose the region for My Kaspersky. This option determines the regional settings for your My Kaspersky account, for example, the display language and available Kaspersky applications. You can change your region for My Kaspersky later only by contacting Technical Support.
I agree to provide Kaspersky with my email address to receive personalized marketing offers
This checkbox enables/disables delivery of email messages with information and promotions from Kaspersky to the specified email address.
Create
Clicking this button creates your new My Kaspersky account.
The "Tell us who uses this computer" window
Parents
After you click Parents, the Kaspersky Safe Kids Assistant guides you through setting up the application in parental mode. In this mode, Kaspersky Safe Kids doesn't monitor your children's activities on this computer.
Children
After you click Children, the Kaspersky Safe Kids Assistant guides you through setting up the application. During this process, you can add your children's details to the application and turn on monitoring of their computer accounts. In this mode, Kaspersky Safe Kids protects your children when they use this computer.
Parents and children
After you click Parents and children, the Kaspersky Safe Kids Assistant guides you through setting up the application. During this process, you can add your children's details to the application and turn on monitoring of their computer accounts. In this mode, Kaspersky Safe Kids protects your children when they use this computer.
Advice for parents
Clicking this button opens a window that contains a psychologist's advice on how to discuss the installation of Kaspersky Safe Kids with your child.
Main application window
Check Settings
Clicking this button opens the Kids section of My Kaspersky in the default browser.
You must enter your My Kaspersky credentials to sign in to My Kaspersky.
My child uses this computer
Clicking this button opens a window with the list of children. In this window, you can add your children's details to Kaspersky Safe Kids and turn on monitoring of their computer accounts.
The "Who do you want to set up Kaspersky Safe Kids for?" window
List of children
This list shows children added to your My Kaspersky account. Select the checkbox to the left of children's names to set up Kaspersky Safe Kids for them.
Add Child
Clicking this button adds a child to the list of children.
Name
Your child's name.
This field is displayed when the Add Child button has been clicked.
Birth year
In the pop-up menu, you can select the child's birth year.
Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.
This pop-up menu is displayed when the Add Child button has been clicked.
Picture
You can select a preset picture, upload a picture from the computer, or take your own picture using the webcam.
Picture options are displayed when the Add Child button has been clicked.
Clicking this button removes your child from the list.
The "Select a computer account" window
List of computer accounts
The list of computer accounts that can be set as your child's account.
Create an account for <child's name>
Clicking this button opens a window where you can create a computer account for your child.
The "Create a computer account" window
Full Name
Name of the computer account owner.
Account Name
Name of your new computer account.
Password
Enter a password for your new computer account.
Clicking this button shows/hides the password characters.
Confirm
Re-enter the password for your new computer account.
Hint
Enter a word or phrase that will help you remember the password.
Create Account
Clicking this button adds a new account to your Mac.
The "Add a child's details" window
Picture
You can select a preset picture, upload a picture from the computer, or take your own picture using the webcam.
Name
Your child's name.
Birth year
In the pop-up menu, you can select the child's birth year.
Note: Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.
The "Children and their accounts" window
List of children
The list contains your children's details and Kaspersky Safe Kids settings for them.
Assign
Clicking this button opens a window with a list of available computer accounts. You can select an existing account for your child or create a new one.
This button is displayed if no account is selected for your child on this Mac.
Edit
This pop-up menu contains the following items:
- Check settings on My Kaspersky. Selecting this item opens the Kids section of My Kaspersky in the default browser.
You must enter your My Kaspersky credentials to sign in to My Kaspersky.
- Select another account for this child. Selecting this item opens a window where you can change the computer account selected for your child in Kaspersky Safe Kids.
- Unassign account. Selecting this item stops Kaspersky Safe Kids from monitoring your child's account. This account will no longer be associated with your child.
This menu is displayed if a computer account is selected for your child on this Mac.
Add Child
Clicking this button opens a window where you can specify your child's details.
The "Unrestricted account" window
Switch user
Clicking this link takes you to your computer's login window where you can select another account to log in to.
Set up now
Clicking this link opens the list of children.
To access this window, you must enter the credentials for your My Kaspersky account.
Check Settings
Clicking this button opens the Kids section of My Kaspersky in the default browser.
You must enter your My Kaspersky credentials to sign in to My Kaspersky.
Children and accounts
Clicking this link opens a window with a list of children and the computer accounts they use. You can view and edit the list of your children and select or change accounts for them.
To access this window, you must enter the credentials for your My Kaspersky account.
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The "Kaspersky Safe Kids is on guard" window
The main application window is displayed when you are logged in to the computer account that you specified for your child.
Iʼm a Parent
Clicking this buttons opens a window where you can pause or resume Kaspersky Safe Kids, go to My Kaspersky to check settings, and open the list of your children and their accounts.
My Kaspersky credentials are required to complete all the actions mentioned above.
More Info
Clicking this button opens a list of current settings for the child.
Resume Kaspersky Safe Kids
Clicking this button resumes monitoring of your child's computer account.
This button appears if Kaspersky Safe Kids is paused.
Request More Time
Clicking the Request More Time button creates a request for additional time on the computer. The requests are displayed on My Kaspersky and on a parent's smartphone or tablet with Kaspersky Safe Kids installed.
This button is displayed only when your child reaches his or her daily time limit on computer use.
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The "Manage Settings for Your Children" window
Check Settings
Clicking this button opens the Kids section of My Kaspersky in the default browser.
You must enter your My Kaspersky credentials to sign in to My Kaspersky.
Pause Kaspersky Safe Kids
Clicking this button opens a dialog where you can pause monitoring of your child's computer account for a specific period of time or until a specific condition is satisfied.
To open this dialog, you must enter the credentials for your My Kaspersky account.
Resume Kaspersky Safe Kids
Clicking this button resumes monitoring of your child's computer account.
This button appears if Kaspersky Safe Kids is paused.
Children and Accounts
Clicking this button opens a window with a list of children and the computer accounts they use. You can view and edit the list of your children and select or change accounts for them.
To access this window, you must enter the credentials for your My Kaspersky account.
The "Pause Kaspersky Safe Kids" dialog
Pause for
In this pop-up menu, you can choose how long Kaspersky Safe Kids will be paused.
When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.
Pause
Clicking this button pauses monitoring of the current computer account for a selected period of time or until the current session ends.
The "Application failed to start correctly last time" dialog
Next time send automatically
This checkbox enables/disables automatic sending of error information to Kaspersky.
If the checkbox is selected, information about the application state at the time an error occurs is saved to a file and sent to Kaspersky automatically.
This checkbox is unselected by default.
Donʼt Send
Clicking this button closes the Application failed to start correctly last time window. Error information won't be sent.
Files
Clicking this button opens a window where you can select files with error information that Kaspersky Safe Kids will send to Kaspersky.
Send
Clicking this button sends error information to Kaspersky.
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The "Settings" window
In the Improved experience section, you can read the terms of the Marketing Statement and agree or disagree to send the information listed in the Marketing Statement to Kaspersky.
Show Marketing Statement
Clicking this button opens a window that displays the text of the Marketing Statement.
Help Kaspersky improve its products by sending information about the application and its operating environment
This checkbox enables/disables sending information listed in the Marketing Statement to Kaspersky.
Clicking this button prevents users without administrator privileges from changing the settings of the Kaspersky Safe Kids application.
Clicking this button opens a prompt for administrator credentials. After you enter administrator credentials, application settings become editable.
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The "User support" window
The window provides the following information:
- Version of Kaspersky Safe Kids
- Version of the operating system installed on the computer
Technical Support
Clicking this button opens a website with the contact details for regional Technical Support.
Forum
Clicking this button opens the web page of the Kaspersky Forum dedicated to Kaspersky Safe Kids.
Uninstall
Clicking this button opens the Kaspersky Safe Kids uninstaller.
Close
Clicking this button closes the user support window.
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How to discuss installing Kaspersky Safe Kids with your child
Depending on the child's age, you can install Kaspersky Safe Kids and set the rules for using devices yourself, or do it together with your child.
Age: 3-6
Installing Kaspersky Safe Kids does not need to be discussed with children aged 3-6.
You can install the application before you give your child the device. If you let your child use your device, it's a good idea to create a separate account for the child where you can set all the necessary restrictions.
Remember that children can easily become addicted to gadgets. You should not let your child have their phone or tablet during meals or use it as a way to calm them down. Otherwise your child might refuse to eat without a cartoon or cry if you don't give them their phone.
Age: 7-10
Children aged 7-10 might use a computer for schoolwork, and a phone to contact parents and friends, so it's not unusual for them to have their own devices. It's better to install the application before giving your child their first personal device. You can tell your child, for example:
"I've installed a special program to protect you. It will teach you how to stay safe online, warn you about information that's bad, and help you find your phone if you lose it."
You don't need to tell the child about all the program functions. Use the information you get from Kaspersky Safe Kids wisely.
7-10 year olds spend most of their free time playing. If children spend all their time playing computer games, they can become addicted. It's important to control the time your child spends in front of the screen. The recommended time limit is no more than 2 hours a day.
Age: 11-13
Installing Kaspersky Safe Kids should be discussed with children aged 11-13.
You can link it to buying a new device your child has been hankering after. You can say:
"I'll buy you a new phone (computer) on one condition – Kaspersky Safe Kids will be installed on it. It will protect you from dangerous websites, warn me about unknown people trying to make contact with you, and let me know where you are."
If you have no plans to buy a new device, tell the child about your concerns and suggest a compromise:
"You hear all the time about threats online and in real life: kidnapping, mugging, terrorism, gambling, cyberstalking, blackmail, etc. (It would be good to give a real-life example that the child knows about.) I worry a lot about you, but understand you're growing up and want more freedom and independence. Let's agree that I'll stop nagging you about what you're doing, but we'll install a program to protect you from dangerous websites, warn me if an unknown person is trying to make contact with you, and tell me where you are. What d'you say?"
With 11-13 year olds, you should focus on three important features of the application: location tracking, monitoring of social media and suspicious contacts, and prevention of social media addiction. There's no need to tell your child about all the tools in Kaspersky Safe Kids.
Don't hide the fact that you will be able to see information about your child's location. It's better to say:
"You're becoming more mature and independent. I'm happy about that, but worry I won't be able to help you if you suddenly need me. Spend time with friends by all means, but don't go far. I have to know where you are. Let's decide together where you can hang out freely. This program will tell me if you go somewhere else. If you do need to go somewhere else, call me, OK?"
Warn your adolescent child that the application will let you read his/her messages in social media and warn you about suspicious contacts:
"Like everyone else, I can view your page, but only what you post publicly. Don't worry, I won't be able to look at your private messages. I respect your privacy. But if someone suspicious tries to 'friend' you, for example, a grown-up stranger, the program will tell me about it."
For 11-13 year olds, peer group status is especially important. They use the internet as a tool for communicating and socializing. Explain to your child that it's important to take regular breaks from social media and make a suggestion:
"Many people, not just teenagers, have problems with social media overuse. In severe cases, it might be required to see a psychiatrist. The simplest way to prevent such a situation is to limit social media use. You can use social media on one condition: I forbid it during school time and at night."
With children this age, excessive control can harm your relationship. Use the information you get from Kaspersky Safe Kids wisely. In some situations you might have to make your own conclusions, but it's not necessary to say anything to your child.
Age: 14-17
If your child is aged 14-17, you must reach a mutual agreement to use Kaspersky Safe Kids.
If you install the application without their consent, it could have undesirable consequences. You can say:
"You're already independent, and I realize you just think I'm fussing. But even adults sometimes get into difficult situations. I'd feel so much better if you agreed to install a special program on your phone and computer to warn me about threats and suspicious contacts, and protect you against buying things by mistake and financial fraud. I promise I won't use functions you really don't want me to."
Your child's voluntary consent to install the application is a sign of trust. Remember that most children over the age of 14 are sufficiently tech-savvy to delete any application from their device. Your teenager could simply turn off their phone, buy another device, or open a different social media account.
Many 14-17 year olds have their first experience of falling in love and become increasingly interested in relationships, including sexual ones. Your child might be unwilling to open up about this. Be understanding and let him/her view websites on this topic that you consider appropriate.
Note: The advice for parents is a recommendation. Use it in accordance with local laws.
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The "Verify Certificate" window
Show Certificate
Clicking this button opens a system window with information about the certificate.
Cancel
Clicking this button closes the window.
Add to Trusted
Clicking this button opens a window where you can add the certificate to the trusted certificates list. To do this, enter administrator credentials. Then your child will be able to connect to the corresponding server without any notifications.
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