Kaspersky Secure Mobility Management
iOS MDM Server events

Kaspersky Security Center Web Console lets you view the events related to iOS MDM Server. The events have different severity levels: Information, Warning, Critical, Functional failure.

For each event that can be generated by iOS MDM Server, you can specify notification settings and storage settings on the Event configuration tab of the iOS MDM Server settings. If you want to configure notification settings for all events at once, configure general notification settings in the Administration Server properties. For detailed information on notifications, refer to the Kaspersky Security Center Help.

To view iOS MDM Server events:

  1. In the main window of Kaspersky Security Center Web Console, select Assets (Devices)MobileiOS MDM Servers. In the list of iOS MDM Servers that opens, click the iOS MDM Server whose events you want to view.
  2. In the iOS MDM Server settings window, select Application settings.
  3. Select the Events tab.

The iOS MDM Server events are displayed.

For detailed information on viewing events in Kaspersky Security Center Web Console, refer to the Kaspersky Security Center Help.

The table below shows the events of iOS MDM Server that have the Information severity level.

iOS MDM Server information events

Event type display name

Event type

Default storage term

General information about mobile device requested

DEVICEINFORMATION_COMMAND_SUCCESSFUL

30 days

Security information requested

SECURITYINFO_COMMAND_SUCCESSFUL

30 days

New mobile device connected

NEW_DEVICE_CONNECTED

30 days

List of profiles requested

PROFILELIST_COMMAND_SUCCESSFUL

30 days

Profile installed

INSTALLPROFILE_COMMAND_SUCCESSFUL

30 days

Profile deleted

REMOVEPROFILE_COMMAND_SUCCESSFUL

30 days

List of provisioning profiles requested

PROVISIONINGPROFILELIST_COMMAND_SUCCESSFUL

30 days

Provisioning profile installed

INSTALLPROVISIONINGPROFILE_COMMAND_SUCCESSFUL

30 days

Provisioning profile deleted

REMOVEPROVISIONINGPROFILE_COMMAND_SUCCESSFUL

30 days

List of installed certificates requested

CERTIFICATELIST_COMMAND_SUCCESSFUL

30 days

List of installed apps requested

INSTALLEDAPPLICATIONLIST_COMMAND_SUCCESSFUL

30 days

List of managed apps requested

MANAGEDAPPLICATIONLIST_COMMAND_SUCCESSFUL

30 days

App installation requested

INSTALLAPPLICATION_COMMAND_SUCCESSFUL

30 days

App configuration applied

APPCONFIG_APPLIED_SUCCESSFUL

30 days

Managed app deleted

REMOVEAPPLICATION_COMMAND_SUCCESSFUL

30 days

App redemption code set

APPLYREDEMPTIONCODE_COMMAND_SUCCESSFUL

30 days

Mobile device locked

DEVICELOCK_COMMAND_SUCCESSFUL

30 days

Password reset

CLEARPASSCODE_COMMAND_SUCCESSFULL

30 days

Data from mobile device wiped

ERASEDEVICE_COMMAND_SUCCESSFUL

30 days

Operating system update scheduled

SCHEDULEOSUPDATE_COMMAND_SUCCESSFULL

30 days

Roaming settings applied

SETROAMINGSETTINGS_COMMAND_SUCCESSFUL

30 days

Bluetooth settings applied

SETBLUETOOTHSETTINGS_COMMAND_SUCCESSFUL

30 days

Lost Mode enabled

ENABLE_LOST_MODE_COMMAND_SUCCESSFUL

30 days

Sound played in Lost Mode

PLAY_LOST_MODE_SOUND_COMMAND_SUCCESSFUL

30 days

Mobile device location received

GET_DEVICE_LOCATION_COMMAND_SUCCESSFUL

30 days

Lost Mode disabled

DISABLE_LOST_MODE_COMMAND_SUCCESFUL

30 days

Activation lock bypass code received

GET_ACTIVATION_LOCK_BYPASS_CODE_COMMAND_SUCCESSFUL

30 days

Compliance Control check started

COMPLIANCE_CONTROL_CHEKING_RULES_STARTED

30 days

Compliance Control check completed

COMPLIANCE_CONTROL_CHEKING_RULES_COMPLETED

30 days

Compliance Control response started

COMPLIANCE_CONTROL_ACTION_STARTED

30 days

Compliance Control response completed

COMPLIANCE_CONTROL_ACTION_COMPLETED

30 days

The table below shows the events of iOS MDM Server that have the Warning severity level.

iOS MDM Server warning events

Event type display name

Event type

Default storage term

Attempt to connect locked mobile device detected

INACTICE_DEVICE_TRY_CONNECTED

30 days

Device management profile deleted

MDM_PROFILE_WAS_REMOVED

30 days

Attempt to reuse user certificate detected

CLIENT_CERT_ALREADY_IN_USE

30 days

Non-compliance with Compliance Control criterion detected

COMPLIANCE_CONTROL_CONDITIONS_MATCH_DETECTED

30 days

Failed to perform Compliance Control response

COMPLIANCE_CONTROL_ACTION_FAILED

30 days

Inactive mobile device detected

FOUND_INACTIVE_DEVICE

30 days

Redemption code is required

NEED_REDEMPTION_CODE

30 days

Device management profile deleted from mobile device

UMDM_PROFILE_WAS_REMOVED

30 days

The table below shows the events of iOS MDM Server that have the Functional failure severity level.

iOS MDM Server functional failure events

Event type display name

Event type

Default storage term

Failed to request general information about mobile device

DEVICEINFORMATION_COMMAND_FAILED

30 days

Failed to request security information

SECURITYINFO_COMMAND_FAILED

30 days

Failed to request list of profiles

PROFILELIST_COMMAND_FAILED

30 days

Failed to install profile

INSTALLPROFILE_COMMAND_FAILED

30 days

Failed to delete profile

REMOVEPROFILE_COMMAND_FAILED

30 days

Failed to request list of provisioning profiles

PROVISIONINGPROFILELIST_COMMAND_FAILED

30 days

Failed to install provisioning profile

INSTALLPROVISIONINGPROFILE_COMMAND_FAILED

30 days

Failed to delete provisioning profile

REMOVEPROVISIONINGPROFILE_COMMAND_FAILED

30 days

Failed to request list of installed certificates

CERTIFICATELIST_COMMAND_FAILED

30 days

Failed to request list of installed apps

INSTALLEDAPPLICATIONLIST_COMMAND_FAILED

30 days

Failed to request list of managed apps

MANAGEDAPPLICATIONLIST_COMMAND_FAILED

30 days

Failed to request app installation

INSTALLAPPLICATION_COMMAND_FAILED

30 days

Failed to apply app configuration

APPCONFIG_APPLIED_FAILED

30 days

Failed to delete managed app

REMOVEAPPLICATION_COMMAND_FAILED

30 days

Failed to set app redemption code

APPLYREDEMPTIONCODE_COMMAND_FAILED

30 days

Failed to lock mobile device

DEVICELOCK_COMMAND_FAILED

30 days

Failed to reset password

CLEARPASSCODE_COMMAND_FAILED

30 days

Failed to wipe data from mobile device

ERASEDEVICE_COMMAND_FAILED

30 days

Failed to schedule operating system update

SCHEDULEOSUPDATE_COMMAND_FAILED

30 days

Failed to apply roaming settings

SETROAMINGSETTINGS_COMMAND_FAILED

30 days

Failed to apply Bluetooth settings

SETBLUETOOTHSETTINGS_COMMAND_FAILED

30 days

Failed to enable Lost Mode

ENABLE_LOST_MODE_COMMAND_FAILED

30 days

Failed to play sound in Lost Mode

PLAY_LOST_MODE_SOUND_COMMAND_FAILED

30 days

Failed to receive mobile device location

GET_DEVICE_LOCATION_COMMAND_FAILED

30 days

Failed to disable Lost Mode

DISABLE_LOST_MODE_COMMAND_FAILED

30 days

Failed to receive activation lock bypass code

GET_ACTIVATION_LOCK_BYPASS_CODE_COMMAND_FAILED

30 days

Error in app operation

PRODUCT_FAILURE

30 days

Command result contains incorrect data

MALFORMED_COMMAND

30 days

Failed to send message

SEND_PUSH_NOTIFICATION_FAILED

30 days

Failed to send command (Compliance Control)

SEND_COMMAND_FAILED

30 days

Failed to find device

DEVICE_NOT_FOUND

30 days