Kaspersky Machine Learning for Anomaly Detection

The operating system restarted unexpectedly

Problem

Unexpected restart of a computer with Kaspersky MLAD installed.

Solution

Wait for the computer restart to finish. After the computer has restarted, the following statuses of Kaspersky MLAD are possible:

  • Kaspersky MLAD has fully resumed normal operation.
  • Kaspersky MLAD has not resumed normal operation.

If the problem persists, restart Kaspersky MLAD. If the problem is not resolved after the restart, please contact Kaspersky Technical Support. Be prepared to submit process logs of Kaspersky MLAD and other data when requested by Technical Support representatives. Process logs are located in the directories listed in the Folders for storing application data article. Root privileges in the operating system are required for providing access to logs.