To add an incident-related file to exclusions by its web address:
Open Management Console.
In the Management Console tree of nodes, select the Incidents node.
In the list of incidents, select one for which the related file should be added to exclusions.
Click the View button.
This opens the Incident details window.
In the File row, click the Actions button and select Add to exclusions in the dropdown list.
The application adds the web address of the incident-related file to exclusions as follows:
If the incident was created due to a policy violation, the web address will be added to the policy's exclusions. The application will not control the uploading of files by users to that web address.
If the incident was created when running the search task, the web address will be added to the search task's exclusions. The application will not scan files located on that web address.
If adding the web address to exclusions has failed (e.g., due to the policy or search task that had been removed), the application displays an error message.