Copying incident details to the clipboard

To copy the incident details to the clipboard:

  1. Open Management Console.
  2. In the Management Console tree of nodes, select the Incidents node.
  3. In the list of incidents, select the one of which you need to copy the details.
  4. Click the View button.

    This opens the Incident details window.

  5. In the File field, click the Actions button and select Copy data to clipboard in the dropdown list.

The application copies the incident details and processing history to the clipboard. The order and set of details being copied are the same as those displayed in the application window.

To continue handling the incident, you can paste the clipboard's contents to a text editor (such as Notepad or Microsoft® Word).

Page top