Searching for similar incidents

To find similar incidents:

  1. Open Management Console.
  2. In the Management Console tree of nodes, select the Incidents node.
  3. In the list of incidents, select an incident whose details you want to view.
  4. Right-click to open the context menu of the incident and select Search for similar incidents.

    This opens a list of criteria according to which you can search for incidents similar to the selected incident.

  5. Select a criterion according to which you want to search for similar incidents:
    • Same category.
    • Same policy.
    • Same file.
    • Same user.

The application automatically configures the incident filtration conditions according to the selected criterion. The List of incidents section displays incidents that meet the search conditions.

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